Business Details
About
Day SpaSpaMassage SpaHair Removal Service
We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
460 reviews
5 stars
421
4 stars
23
3 stars5
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the quality of massages and facials, highlighting specific therapists like Chuck, Sagar, and Michelle for their exceptional skills.
Customer Experience
Many reviews noted the friendly and accommodating staff, contributing to a welcoming and relaxing atmosphere.
Booking Issues
Some customers experienced issues with appointment cancellations and timing, leading to dissatisfaction regarding compensation and service duration.
Facility Ambiance
The spa environment received positive remarks for being clean, beautiful, and relaxing, enhancing the overall experience.
Value for Money
While many found the services worth the price, some customers felt that compensation for cancellations was inadequate, raising concerns about fairness.
- OWOmika Williams1 day ago5.0The spa is beautifully decorated. Each guest is welcomed with a warm, lavender scented towel, then guided to the changing room and handed your robe and spa shoes. The massage therapist and estheticians are top tier! I experienced great customer service from the entire staff. They end each session by offering a wide variety of hot teas. This spa even has a quiet room dedicated to small group gatherings. The general quiet room is just as cozy with a fireplace and chandelier which makes for great photos if you chose to take any.
- BBBrittneyNov 14, 20255.0Absolutely incredible experience. From the moment I arrived, I felt relaxed and taken care of. The massage was perfectly tailored to what my body needed, and I walked out feeling lighter, looser, and completely refreshed. Henry was rruly one of the best therapists I’ve ever been to.
- JBJennifer BraciakNov 13, 20255.0I saw Arethea for a massage and Iria for reflexology and both were lovely professionals and made me feel very comfortable and relaxed. I would recommend both of them and the rest of the staff!
- EMElizabeth MacphersonNov 2, 20255.0Alyssa was fantastic! She was very knowledgeable, and took her time which made it a very relaxing experience One of the best I've had at Woodhouse Summit.
- PVPortia VillanuevaOct 23, 20251.0I scheduled a birthday massage for 11 am and arrived excited for my first visit, only to discover the appointment had been canceled due to the therapist’s medical emergency. I only found out after I arrived and checked in. They did try to call 45 minutes in advance of my appointment, but I was already en route to the spa. This completely wasted my time on my birthday. Their compensation offered an 80 minute massage for the price of a 50 minute session plus 10% off (because it was my birthday) does not adequately address the inconvenience. Additionally, they charge a $46.50 deposit fee that is forfeited if customers cancel last minute. Yet when the business cancels at the last minute, there is no comparable compensation. Where is the fairness in that? I have purchased gift cards from this business in the past for friends, but after this experience, I will not be returning or recommending them.
Frequently Asked Questions About Woodhouse Spa - Summit
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What signature spa services does Woodhouse Spa - Summit offer?
Woodhouse Spa - Summit offers signature services like the Four Handed Massage and the Mynkyti Facial for luxurious relaxation and rejuvenation.
How can I make a reservation at Woodhouse Spa - Summit?
To reserve your preferred appointment time, schedule as early as possible or at the end of your last visit. A credit card is required to guarantee all appointments.
What is the cancellation policy at Woodhouse Spa - Summit?
A 24-hour advance notice is required to cancel or reschedule standard reservations, and 48 hours for packages or treatments over 2 hours. Insufficient notice may incur full service charges.
What are the arrival guidelines for guests at the spa?
Guests should arrive 15 minutes early; new guests should allow 30 minutes for profile completion. Late arrivals may reduce treatment time with no extensions.
What payment methods are accepted at Woodhouse Spa - Summit?
Payments can be made via cash, Visa, Mastercard, Discover, American Express, and Woodhouse Spa Gift Cards.
Does Woodhouse Spa - Summit offer pickup or delivery services?
Yes, the spa provides in-store pickup and curbside pickup services for customer convenience.
What are the spa's operating hours?
The spa operates Monday from 9:00 AM to 6:00 PM, Tuesday to Thursday 10:00 AM to 6:00 PM, Friday and Saturday until 7:00 PM, and Sunday 10:00 AM to 6:00 PM.
Are there any nearby places where I can grab a healthy snack before or after my spa visit?
Yes, Bonji Bowls, a health food restaurant known for acai bowls and smoothies, is nearby for a nutritious meal option before or after your spa experience.
Can I combine a visit to Woodhouse Spa with other wellness activities nearby?
Absolutely, StretchLab, a gym offering active life and sports recreation services, is close by, making it easy to enjoy both fitness and relaxation.
Are there nearby boutiques or gift shops to visit along with Woodhouse Spa?
Yes, Lavender and Sage Boutique and Mondo Summit offer unique gifts, flowers, and cafe services, perfect for complementing your spa day.