Restore Hyper Wellness

Reviews

• DD

  Danielle De

  4 days ago
  5.0
  Sara, the new manager, is amazing. Even though I don’t have my membership at this location, she still took the time to walk me through everything and made me feel completely comfortable. She clearly loves all the different offerings, and it shows in how she connects with you. The whole experience felt relaxed, welcoming, and genuine. Her energy is unmatched. Highly recommend.
• DP

  Deb Perry

  Mar 25, 2026
  1.0
  Confused as to why after the account was cancelled since my son will be away, we lost all of his credits. Disgusted. We were told that he can continue using the credits. So if rules changes after cancellation I wouldn’t recommend anyone to this company.
• SR

  Sue Romero-Alvarez

  Mar 10, 2026
  5.0
  Nurse Kate is awesome! My mom does IV therapy and said she didn’t even feel the needle go into her arm! The Paramus team is friendly, professional, and very knowledgeable about all services. Services are performed quickly and you don’t sit there forever. The entire facility/store was super clean!
• JN

  Jamirca Nuesi

  Feb 9, 2026
  5.0
  I’ve been coming here for almost a year now and I really love it. Kate does my IV drips and she’s always great, super knowledgeable and makes the whole process easy and comfortable. Amuna does my facials and she’s amazing. My skin has improved so much since seeing her. Z and Rich at the front desk are always so friendly and welcoming. The overall vibe is great and the staff really cares. Highly recommend
• KR

  Katie Roberts

  Jan 31, 2026
  1.0
  My experience at Restore Hyper Wellness (Paramus) was extremely disappointing, and after several visits, I will not be returning. The biggest issue is pricing transparency. Everything is discussed in “credits,” which makes it very difficult to understand what services actually cost in real dollars. On my third month going for IV therapy, I was told I had extra credits for my next visit and was encouraged to add red light therapy. Before treatment, I had a detailed conversation with the nurse about upgrading to 10g Vitamin C and adding another nutrient. We discussed the credit impact and I was told I’d be paying about $60 more. At checkout, I was told my total was $180 more. The explanation didn’t line up with what had been discussed. While trying to understand the difference, I repeatedly asked the manager to explain the charges in actual dollar amounts, not credits. She continued speaking only in credit conversions and would not clearly break it down in dollars at that time. What’s frustrating is that after the visit, I received an itemized receipt showing everything clearly listed in dollars — including charges for red light therapy and other add-ons I was under the impression were covered. If that same breakdown had been provided when I asked, I would have been able to make an informed decision before services were finalized. The red light therapy itself also felt like an afterthought — the room felt more like a storage space than a proper treatment area. Operationally, the environment felt disorganized. On a previous visit, after my IV finished, I was left sitting in compression gear until I had to loudly ask for help. The front desk area often felt unprofessional and more social than clinical. Another major concern for me personally involves B12. I already knew I require a specific form. At another IV provider, they clearly showed me the different types and explained the difference. I felt a noticeable effect there. At Restore, I was told it was methyl B12, but I never felt any change. Given the other inconsistencies, that became a red flag for me. Lastly, I had a billing issue where a card I used that day was later charged again without my understanding that it would be kept on file. Overall, this experience did not feel transparent or consistent enough for wellness services involving injections. I’ve since switched providers and had a much more confidence-inspiring experience.

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