L'Occitane en Provence

Reviews

• HA

  Himeka Aoki

  Sep 16, 2025
  5.0
  I come here often to buy gifts, but I always have the best experiences! The lady that works here (whom I see very often) greets us with great hospitality and generosity. Every time I ask her to gift wrap the products, she does it very neatly with care, which makes me choose l'Occitane, and this location specifically, for gifts. Thank you always!
• MA

  M A

  May 31, 2025
  5.0
  I came in wanting to try the viral shower oil that everyone seems to be using. The store was very well kept. The sales associate (who’s in the pic slightly) was so kind and helpful. I was not knowledgeable about the products and she answered all my questions and was patient with me. She let me try out the shower oil on my hand at the station and also other products in the line. I purchased the body oil and shower oil. She even offered a deal they have currently going on that my purchase fell under and gave me free samples.
• AM

  Alfiya Mukharamova

  Nov 20, 2024
  1.0
  Worst service out of all Loccitane locations I’ve ever been to, and I’ve been to plenty in NY and NJ. Rude, disrespectful, not helpful at all. Never coming back. At some point I just wanted to leave everything and simply walk out. Thinking back I should have done that instead of still burning with fury and humiliation after a week passed by. I wished I remembered the name of the person that “assisted” me to warn others to stay away on the days she is there.
• AJ

  Alberto “Laff” Berroa Jr

  Nov 27, 2019
  5.0
  Marina and Chris were lifesavers! Walked in shopping for my wife and mother and they helped me out so much, and made my whole experience that much easier. Very grateful for their wonderful attitudes and knowledge. A Very Happy Holidays to you ladies!
• HC

  helen castillo

  Dec 16, 2018
  1.0
  If you don’t mind being judged and mistreated in comparison to other customers based on how you look or dress, than this is the shop for you! I apologize sincerely for having tattoos and being dressed casually, so I went in to buy some things for my mother for Christmas and there was an older Asian woman, who purchased less than me, and yet they were happy to wrap her gifts and give her extra paper. We bought the same set in a box, and I actually bought additional items more than her. The sales ladies were happy to wrap her gifts but after I asked; I assume she was a manager, refused the sales girl to wrap mine.. it was a very uncomfortable interaction as if she just wanted me out of the store. I hope the women that work in that store learn how to be more inclusive of diverse customers, and less snooty and condescending to people who actually spend a bundle on their product. Will be shopping online from now on.

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