SEPHORA

Reviews

• UK

  Urvashi Kar

  5 days ago
  1.0
  In the past when I’ve visited Sephora, I’ve had a decent experience. Yesterday, that wasn’t the case. The staff was clearly super rude to me and my friend. I was at the store near closing time, and I get it they want to close soon, but that doesn’t warrant them mocking me for trying to collect my birthday kit. Two of the staff kept loudly saying to each other “right yeah birthday gift, of course” “how many accounts you got with us?” “Happy birthday, here’s your gift (with a very mocking tone)” I’m never coming to this store again.
• AG

  Agustina Galantini

  Nov 14, 2025
  5.0
  I visited Sephora on my birthday, and Nye (or similar name) made the experience truly unforgettable. Even after I explained that I was traveling and wouldn’t be able to purchase anything that day, she took so much time to walk me through every product I needed, try them on me, and give me thoughtful recommendations. She was incredibly professional, kind, and engaging — one of the best beauty advisors I’ve ever met. Thanks to her guidance, I later purchased all the products she recommended at other Sephora locations. Nye delivered outstanding service with zero pressure, just genuine expertise and warmth. She absolutely deserves recognition!
• EM

  Erica Mouphouet

  Oct 28, 2025
  5.0
  Had a great visit today !!! The staff were super helpful, the store was bright and well-organized, and I found everything I needed. Sephora Newport Centre is definitely my go-to spot for beauty finds !!! Great products, great energy, and a genuinely enjoyable shopping experience!
• MM

  Melinda Martinez

  Oct 24, 2025
  5.0
  I cannot say enough about the Sephora in Newport! I was shopping around for a fragrance for my wedding day and decided to stop in Sephora with no idea what so ever of what I wanted. Unfortunately I don’t remember the name of the employee that helped me, but she was so helpful! She took her time and helped me with testing different scents out. I was so indecisive but the employee was patient and kind. Someone who I believe is store manager checked in on us to see if she could be of any help and that was also much appreciated. I definitely plan on visiting this location again next time I need to re-up on my beauty or fragrance needs.
• TY

  Tania YG

  Oct 17, 2025
  5.0
  TY at Sephora in Newport Mall, Jersey City deserves ALL the praise !!!!! I walked in today honestly not feeling my best one of those days where everything just feels off. But Ty completely turned my evening around. From the moment he greeted me, he made me feel seen, comfortable, and cared for. He went above and beyond helping me find exactly what I needed, gave me amazing recommendations, and then even rang me out himself which honestly made the whole experience feel personal and special. His energy was so genuine, patient, and kind. You can tell he really loves what he does and takes pride in helping people feel good about themselves. It wasn’t just customer service it was care, and that made all the difference. I left Sephora smiling, and it’s all thanks to him. If you ever go to the Newport Mall Sephora, find Ty. He’s the reason my Friday night went from “blah” to beautiful. 💄

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