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Lush Cosmetics Newport Centre

4.7
(357 reviews)

Business Details

30 Mall Dr W, Jersey City, NJ
07310, United States
(201) 459-6026
http://www.lush.com

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Newport Centre
30 Mall Dr W, Jersey City, NJ
07310, United States

Hours

Reviews

4.7
357 reviews
5 stars
297
4 stars
37
3 stars
11
2 stars
4
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, knowledgeable, and helpful, with many customers highlighting specific employees like Joe and Arianna for their exceptional service.

Store Environment

Customers appreciate the cleanliness and organization of the store, contributing to a pleasant shopping experience.

Product Knowledge

Staff members are noted for their extensive knowledge about products, helping customers find suitable items and providing valuable recommendations.

Mixed Experiences

While most feedback is positive, there are a few reports of negative interactions, particularly regarding customer service in specific situations.
  • ME
    Michiko E
    Feb 24, 2026
    5.0
    Katie, the manager is absolutely the best!! She and her employees take the time to listen to your concerns and come up with multiple solutions for you. I have never had a bad experience here! Anything they don’t have in stock, they help you find at other stores or online. Truly amazing people.
  • JX
    Julissa X
    Jan 16, 2026
    5.0
    The staff was very helpful and friendly. I was misinformed about how to use some hair items at another location. They helped suggest something else and gave me advice on how to best use some other things I picked up. 10/10 would recommend
  • EK
    Erika K
    Dec 26, 2025
    2.0
    Corrected, Reprimanded, and Unpurchased Stopped into the Lush at Newport Mall the day after Christmas intending to buy the large Sleepy lotion and a discounted Sleepy Dream shower gel. I was in a good mood and ready to make a purchase. While browsing the lotion section, I did not see a tester for Sleepy placed below the product or immediately nearby, and there was no signage indicating a different location. Based on what was visible, I briefly opened the lotion to smell it. An associate immediately intervened with “the testers are actually right here,” followed by “let’s start over,” delivered in a tone that made me feel corrected rather than welcomed as a customer. I explained the situation to the manager, who apologized, but the interaction shifted toward correcting my language rather than addressing why unclear product placement and tone resulted in a lost sale. Nice products. Clean store. I left without purchasing anything.
  • CC
    Chanel Clarke
    Dec 12, 2025
    5.0
    Angel in the Jersey city location was great! She was very detailed and pleasant
  • LS
    Lisa Morgan Simon
    Dec 8, 2025
    5.0
    Could not recommend this location enough! I walked in without any direction, and Katie was beyond helpful in picking things out for my sister's holiday gift. She asked me intelligent questions to help guide our decisions, and even helped me with gift wrapping it! The process was easy, the store was clean and easy to navigate, and the products are as always, fantastic. Katie, thank you so much!

Frequently Asked Questions About Lush Cosmetics Newport Centre

What type of products does Lush Cosmetics Newport Centre offer?

Lush Cosmetics Newport Centre offers fresh, handmade, cruelty-free, and vegetarian bath, body, hair, and more products including bath bombs, bubble bars, hair treatments, face masks, and body lotions.

What are the store hours for Lush Cosmetics Newport Centre?

The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from Lush Cosmetics Newport Centre

Lush Cosmetics Newport Centre partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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