Charm Beauty Salon

Reviews

• MB

  mariela bats

  Nov 4, 2025
  5.0
  Ohhhhhh Dios mío, encarecidamente recomiendo este lugar, que vibra más linda, que lugar tan dulce, volveré cada vez a este lugar hacerme mis cejas y por supuesto a probar el cabello porque es mi primera vez aquí, pero decidí hacer este comentario sobre todo por juliana, ella fue quien me hizo la cejas y definitivamente no creo que haya alguien más dulce y capacita que ella en ningún sitio cerca de aquí, María la chica de servicio también muy dulce, recomendaría este lugar todas las veces que fueran necesarias. ♥️♥️♥️♥️
• JB

  Jacquelyn Butler

  Sep 19, 2025
  5.0
  Excellent experience everytime I go and Dulce always gets me right and she is kind ,helpful and extremely professional and good person to talk to.
• MP

  Mairen Pena

  Jul 28, 2025
  1.0
  I had a very disappointing experience at Beauty Charm in Hackensack, NJ this past Saturday. My appointment was at 12:00 PM, but I called ahead to let them know I’d be a little late. I arrived at 12:30 PM and was met with a very unfriendly attitude from the owner—she gave me a very angry look and was not welcoming at all, even though I apologized for being late. She said she would fit me in between clients, and I accepted that. Monica, my hairdresser, asked the owner for the formula for my hair color and went to the back. When she applied the color, my scalp started to burn badly. I told Monica, and she said it would go away, but I had never experienced that kind of burning before. To make things worse, the final color was completely wrong—much darker than the chocolate shade I usually get. My scalp was extremely dry and irritated afterward. During the hair wash, water ran down my back and left me soaked. I was supposed to get a blow-dry, but instead, she sat me under a dryer and said it would help because my hair was long. But it was obvious she did this just to take another client. After waiting too long, I had to leave without my hair properly finished. The entire experience was unprofessional, rushed, and uncomfortable. I felt like Monica had to follow whatever the owner said, and there was no concern for my comfort or satisfaction. Very poor service—I will not be returning
• GG

  GRockSmooth

  Aug 28, 2019
  5.0
  I have been going here for a long time, shout out to Ruth for being able to handle this beast and my head and have me leaving as a beauty. Thank you. There is no hair type that this salon can't handle.
• JH

  Jewels Hutton

  May 12, 2019
  2.0
  This seems to be a very popular salon. I have looked all over NJ for a place that does wash n set and pin curls. This is my second time going. I promised myself not to go back the second time but I was desperate and my salon is in manhattan, Queens and Long Island. The second experience done it for me. Most of the clients are practically bald and I don’t mean the old folks. And if they do have hair the stylist are scissor happy. I watched inches come off a lady that asked for a trim. The receptionist was nasty to clients and employees. Very snappy. The wash n set ladies were fine, no complaints. Then when it came to the blowout, second chair to the door. I mean jeez. She yanked and tugged at my hair. Ripping my wet hair with her comb until she got the right size. I said ouch and she said sorry all the time. She didn’t leave my pin curls in like I asked and she did not straighten my roots well. I am very particular so yes I go to three different salons to keep my hair beautiful. I wouldn’t recommend this place. The combs are filthy. I usually walked with my own products but today was just a rush last minute thing. They charged me $30 and my hair is right on my shoulder. Before my hair was to the middle of my back. I paid $25. I didn’t complain but you could see my face. Now if you want great eyebrows (threading) then that’s your go too.

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