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Rowan Cherry Hill Mall

4.4
(125 reviews)

Business Details

2000 NJ-38, Cherry Hill, NJ
08002, United States
(856) 903-4061
https://heyrowan.com/pages/about-cherry-hill-mall

About

Ear Piercing Service
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Details

  • Free street parkingAvailable
  • Paid street parkingAvailable

Location

Rowan Cherry Hill Mall
2000 NJ-38, Cherry Hill, NJ
08002, United States

Hours

Reviews

4.4
125 reviews
5 stars
102
4 stars
1
3 stars
1
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members, especially nurses like Shaquana and Felice, received praise for their kindness and professionalism, others were reported as rude and unwelcoming.

Piercing Experience

Many customers had positive experiences with the actual piercing process, noting the professionalism and care taken by the nurses, particularly with children.

Pricing Transparency

Several reviews highlighted issues with hidden fees and unclear pricing, leading to dissatisfaction among customers regarding the overall cost of services.

Cleanliness and Professionalism

The facility is frequently described as clean and professional, with many customers appreciating the fact that nurses perform the piercings.
  • SS
    Sonja
    6 days ago
    1.0
    I had an appointment today and the experience was horrible. The nurse who serviced me was new. Once I got to the back to be pierced she proceeded to tell me that it was not possible to get a Mid-Helix. Her rationale made no sense at all. She said I ran the risk of my ear tearing. But she turns around and says that she could do the other side. Which I declined. I also was scheduled to have the backs downsized for a flat and upper helix. She tells me that it wasn’t time. Those piercings were done more than 6 months ago. She ended up changing only one. Honesty I didn’t find her to be confident in what she was doing. She exuded a sense of “not being sure”. I also don’t understand why they would allow customers to book online during the same time slot; knowing that only one piercer would be available. I literally was there for an hour. Only to leave pissed off. I did call after leaving to share how displeased I was. I was told that they would wave the service fee on my next visit. After giving it much thought, I will not give this place any more of my business. This individual literally cost this place a sale of over 300.00. Her customer service was horrible!
  • NL
    Nyia Lewis
    Feb 11, 2026
    5.0
    Every experience I’ve at Rowan has been absolutely amazing! The staff is so kind and very attentive! I’ve gotten several piercings here and all have healed wonderfully! Felice and Shaquana are the best!
  • MD
    Michael Daugila
    Feb 7, 2026
    5.0
    Great staff! They totally made it a great experience for my 6 year old daughter!
  • NS
    Nadia Saladino
    Feb 6, 2026
    5.0
    Nurse Shaquana pierced our babies ears for the first time and was so friendly and did an amazing job!
  • FN
    farah nazli
    Jan 27, 2026
    1.0
    Dominic sold me the wrong gold post for my earring when I took it back she insisted that I have to pay another $25 to downsize it and I told her it won’t fit .I was trying to reason with them then they threat me to leave or they’ll call the security . It’s very unprofessional and wrong business ethics. Their behavior was unacceptable and I would not recommend anyone to go there

Frequently Asked Questions About Rowan Cherry Hill Mall

Do you accept walk-ins?

Appointments are encouraged, but we welcome walk-ins.

Do you pierce babies?

We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.

Brand Certified Facts from Rowan Cherry Hill Mall

Rowan Cherry Hill Mall partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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