Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists like Amanda, Lauren, and Tatiana for their excellent skills and ability to meet client expectations.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and poor communication from certain employees.
Inconsistency
Several reviews highlighted inconsistencies in service quality, pricing, and appointment management, leading to customer dissatisfaction.
Atmosphere
The salon environment received positive remarks for being clean and welcoming, although some customers noted unprofessional behavior from staff.
Pricing Concerns
Customers expressed concerns about rising prices and unexpected charges, leading to feelings of dissatisfaction regarding value for money.
ML
Mary Lamb
Nov 9, 2025
1.0
The worst blowout. I asked the stylist if I could get some volume and he responded that he will not have me walking out looking like a Victoria Secret model and sure enough, he was right. Hideous. Had to go home and wash and blow out myself.
SS
Shauna Shames
Oct 13, 2025
5.0
Thanks Shannon Noto!
MS
Michelle Sikoutris
Sep 30, 2025
5.0
Sally is wonderful. My color and hair has never looked this good
LD
Lynette D
Sep 3, 2025
5.0
Val was excellent. Timely, professional, easy to talk with. I’ve had a hell of a day and booked last minute. She treated me so well and eased my stress.
JM
Jackie McCutchen
Aug 16, 2025
5.0
Been coming to this location for almost a year and I will only have Shannon cut and style my hair. I’m picky but she does exactly what I request. Love it!