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Great Clips

4.4
(198 reviews)

Business Details

11425 S 72nd St, Papillion, NE
68046, United States
(402) 339-1646
https://salons.greatclips.com/us/ne/papillion/11425-s-72nd-st

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Papillion, NE provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 11425 S 72nd St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Papillion, NE!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Great Clips
11425 S 72nd St, Papillion, NE
68046, United States

Hours

Reviews

4.4
198 reviews
5 stars
137
4 stars
37
3 stars
8
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the friendly and professional staff, highlighting specific stylists like Craig, Susan, and Tess for their excellent service.

Online Check-In

The online check-in system received positive feedback for its convenience, although some customers experienced issues with wait times.

Mixed Experiences

While many reviews were positive, there were notable complaints about inconsistent service quality and communication issues with some stylists.

Value for Money

Customers appreciated the reasonable prices for haircuts, often mentioning the good quality of service received for the cost.

Customer Service

There were several reports of poor customer service experiences, particularly regarding communication and handling of complaints.
  • TM
    Tim Mantich
    3 days ago
    1.0
    I had been going to the Great Clips- Papillion, 72nd street location for many years. I'm not quite sure what happened. I am embarrassed to say that begging 5 months ago, I received the worst haircut that I have ever had. I thought, it's no big deal. It will grow out. And then 6 or seven weeks later, I returned and sat in the same persons chair. I was nervous but I was hopeful that it would be different, because anyone can have an off day....right? Nope. From the same girl, (30ish, dark hair ), I asked for a standard tapered haircut but I received the same, broken bowl cut that I received before. I was furious with myself for being foolish enough to give it a second chance and always tipping the $10 max, because I believe people in the service industry, (even if they're bad) still need to buy groceries. After having lived with 2 ridiculously bad haircuts for a total of three and a half months, I went back last week. I saw the same person there and thought how could they still be working there? I can't be the only person to have this experience? This LAST time, I waited for another person. (50ish, long blonde hair) I can only assume that she was following what had been done before. The pictures I shared show the result. I can't understand how a business like this is able to function. After a total of $33 ×3, and looking and feeling bad for several month,...I'm done. Never ever again.
  • DH
    Dianne Heath
    Jan 30, 2026
    5.0
    I almost don't want to leave my review - I don't want to make it difficult for me to get in to see the stylist I like!! I have been going to the South 72nd Papillion Great Clips for over 10 years now. Everyone at this location is awesome, but most recently I have been requesting Craig for my cuts. I showed him a picture once and each cut since then, he helps me to look my best! Thanks to all the stylists there!!
  • JP
    John Piatt
    Jan 29, 2026
    5.0
    Online booking is great, got there and was in the chair at the time of the appointment. Stylist was professional, friendly and did a great job! That's why I choose Great Clips.
  • BL
    Bill Leeder
    Jan 29, 2026
    5.0
    Susan is going to be my go to person from now on . Always happy the way she cuts my hair. Great job Susan!
  • AK
    Arianna Knowlton
    Jan 21, 2026
    5.0
    Pretty impressed with Craig from Great Clips! I have a normal salon I go to in Papillion, but I wanted to work with a place that partnered with Wigs for Kids to donate my hair at its best before my own kiddo is born. He knew the routine that was necessary to meet Wigs for Kids requirements in donating appropriately and then asked if I'd still like to style/frame my face after the haircut. He did a great job taking off approximately 14 inches of hair for donation and making sure I was happy with the finished product. He also understood the assignment that I'm a new mom who didn't want my hair to bother me and he still made it look good by the end of it! The $24 price was great for the cause and I'd highly recommend friends to him specifically.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.

Brand Certified Facts from Great Clips

Great Clips partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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