Rowan Village Pointe

4.9
821 reviews

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Location

Rowan Village Pointe
17151 Davenport St, Omaha, NE
68118, United States

Hours

Reviews

4.9
821 reviews
5 stars
803
4 stars
6
3 stars
2
2 stars
5
1 star
5

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, professional, and knowledgeable, particularly highlighting Angie, Michaela, and Jordyn for their exceptional service.

Customer Experience

Many reviews noted that the piercing process was made easy and comfortable, especially for children, with staff taking time to explain the procedure and aftercare.

Cleanliness and Safety

The business received positive feedback regarding its clean and sanitary environment, reassuring customers about the safety of the piercing process.

Pricing Transparency

Some customers expressed concerns about unexpected costs related to aftercare products and gratuity, indicating a desire for clearer pricing information.
  • CC
    Collzzz
    Dec 27, 2025
    5.0
    I heard about Rowan a few years ago and finally did some online browsing and stopped into my local store. Michaela and Kami were awesome! I walked in 30 minutes before closing to browse, but with their help I was able to book the last walk-in of the day. Michaela and Kami made the process quick and easy, and were both happy to answer any questions! Michaela walked me through the piercing process and aftercare steps. I am overall happy with the service, but when aftercare was being discussed, the cost of the products wasn’t mentioned and I don’t remember if the checkout showed an itemized total. There may have been signage that I missed, too. The staff knew I was a first-time customer and I didn’t have any recent piercings so I needed the products anyway. I didn’t realize the additional charges until I looked at my itemized receipt. I’ll be back soon to get the next one on my list!
  • KM
    Kelsey Meyer
    Dec 26, 2025
    5.0
    Angie was absolutely wonderful! She explained things thoroughly, was kind and disarming. We are so grateful that was our first experience for our 6 year old!
  • CD
    Colleen Dixon
    Dec 20, 2025
    5.0
    My daughter got her ears pierced here today, which ended up being a bit emotional for both of us. The staff at Rowan was patient and kind, and we are very happy with our experience. Angie did an excellent job.
  • CH
    C H
    Dec 13, 2025
    4.0
    Great friendly quiant location in Villege Pointe. Very clean and bubbly decor with kind staff. They did a great job making my daughter feel special for her first piercing. Angie who did the piercings was professional, informative, kind, funny and helped our daughter (7) be at ease through it all. Some critical feedback: Parking is a nightmare in that shopping area so be warned. We parked southside by Old Navy. We were unaware of the $20 add on for the cleaning solution recommended post-piercing, on top of the $50 service fee. Gratuity was also an option which seems nickle and diming IMO. So overall a safe, licensed location with good staff but be ready to pay a price.
  • MF
    Marjorie Figueroa
    Dec 11, 2025
    5.0
    Fui a perforar las orejas de mi bebé de 4 meses y, por supuesto, mamá y papá estaban súper nerviosos, pero Angie fue muy detallada al explicar el proceso y cómo manejar el cuidado posterior. Angie fue muy paciente y profesional. Súper dulce con mi bebé. Un servicio excelente en general. Todo el personal fue muy amable y acogedor. Angie también habla español, lo cual fue una gran ventaja para nosotros. Gracias a todo el personal de Rowan por una experiencia fantástica. Went in to get my 4 month old babies ears pierced, & off course mom and dad super nervous but Angie was very thorough in explaining the process and how to handle aftercare. Angie was very patient and professional. Super sweet with baby. Just all around great service. All the staff was very kind & welcoming as well. Angie also speaks Spanish and that was definitely a bonus for us. Thank you to all at Rowan for a great experience.

Frequently Asked Questions About Rowan Village Pointe

Do you accept walk-ins?

Appointments are encouraged, but we welcome walk-ins.

Do you pierce babies?

We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.