Brand Certified
Great Clips
4.3(137 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
366 Walmart Plaza, Sylva, NC
28779, United States
Certified by Great Clips • Feb 22, 2026
(828) 538-5151
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/nc/sylva/366-walmart-plaza
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Sylva, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 366 Walmart Plaza offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Sylva, NC!
Details
- Requires appointmentNot available
- Credit cardAvailable
- RestroomAvailable
- Kid friendlyAvailable
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.3
137 reviews
5 stars
107
4 stars
4
3 stars
3
2 stars
3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some stylists received praise for their friendliness and professionalism, while others were criticized for rudeness and poor attitude.
Stylist Quality
Quality of haircuts varies significantly; some stylists, like Shelly and Allison, are highly recommended for their skills, while others have received negative feedback for poor execution.
Wait Times
Customers reported inconsistent wait times, with some experiencing long waits despite online check-in, while others enjoyed quick service.
Overall Experience
Overall, experiences are hit or miss, with some customers expressing satisfaction and others feeling disappointed with their haircuts.
- DCDrew ChampFeb 8, 20265.0Great experience
- FBForrest BaldwinFeb 6, 20265.0Today I went to the Sylva location and had the pleasure of working with Brook. She was professional, friendly, and very talented. I will recommend her to my coworkers, friends, and family. Thank you for a great experience.
- SYS YatesFeb 5, 20261.0Terrible customer service. One lady was horrible and acted as if we were in the way while she was cleaning up and trying to leave only one worker there with a waitlist. She was obviously upset complaining about other workers not coming to work and acting as if they conspired to not be there on purpose. That’s not our fault…. I asked if we should leave and she said, it’s up to you, I just clocked out. The lady who stayed back alone, ended up cutting my son’s hair and is wonderful and I’m very thankful we got her but, the other one, please do better with your customer service. If my 8 y/o son can feel your tension, that’s pretty bad. Do better! I also emailed the customer service email and I hope this issue gets addressed.
- KPKaitlyn PrindivilleDec 23, 20255.0I normally cut my own hair, but I wanted something different so I went to Shelly Durrant (spelling) on Halloween.. I have NEVER received more compliments on my hair in my entire 30 years. Shelly did her big one on my hair. Thank you 🩵
- CCChrimmaDec 10, 20255.0I get my haircut exclusively at great clips and I’ve never had a stylist as good as Allison. If you go here request her you won’t be disappointed
Frequently Asked Questions About Great Clips
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services does Great Clips in Sylva Walmart offer?
Great Clips Sylva Walmart offers affordable haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blowouts, and perm services at select salons.
Do I need to make an appointment to get a haircut at Great Clips Sylva Walmart?
No appointment is necessary. Walk-ins are welcome, or you can use Online Check-In via the Great Clips app or website to skip the wait.
What are the operating hours for Great Clips at 366 Walmart Plaza, Sylva?
The salon is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM, with holiday closures on Thanksgiving and Christmas Days.
How can I use Online Check-In to save time at Great Clips Sylva Walmart?
Use Online Check-In to join the waitlist remotely, see estimated wait times, and receive ReadyNext text alerts 15 minutes before your turn. Check-in becomes available five minutes after the salon opens.
What payment options does Great Clips Sylva Walmart accept?
Great Clips accepts Mastercard and Visa for payment at this location.
Does Great Clips Sylva Walmart offer hair coloring services?
No, Great Clips salons, including this location, do not provide hair coloring services.
Are there any nearby places where I can grab food or drinks before or after my haircut?
Yes, Jersey Mike's Subs and Domino's Pizza offer quick sandwich and pizza options, while Starbucks and Smoothie King provide coffee and smoothies nearby the salon.
What nearby services can I visit while at the Sylva Walmart Plaza?
You can visit Mountain Park Medical, Aesthetics, Wellness, and IV Lounge for medical spa and skin care services, or the Walmart Vision & Glasses center for optometry needs, both located close to Great Clips.
Where can I find entertainment or shopping near Great Clips Sylva Walmart?
The nearby Sylva Shops include Game Stop for video games and entertainment, and Two Chicks Boutique for unique shopping experiences.
How can nearby public services help customers visiting Great Clips Sylva Walmart?
Nearby facilities such as Urgent Care provide emergency services, and the Navy Recruiting Station Sylva offers public and government assistance, which could be useful for locals or visitors in the area.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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