Great Clips

4.0
359 reviews

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Smithfield, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1202-B N Brightleaf Blvd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Smithfield, NC!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
1202-B N Brightleaf Blvd, Smithfield, NC
27577, United States

Hours

Reviews

4.0
359 reviews
5 stars
216
4 stars
60
3 stars
17
2 stars
16
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising the friendly and professional staff, while others report dissatisfaction with haircuts and stylist attitudes.

Consistency

There are significant inconsistencies in haircut quality, with some customers receiving excellent cuts while others leave feeling disappointed or with uneven hair.

Staff Performance

Certain stylists, like Peggy and Maggie, receive high praise for their skills, but there are complaints about other staff members not following customer requests.

Customer Experience

While many customers appreciate the quick service and friendly atmosphere, others express frustration over communication issues and the handling of specific requests.
  • KS
    Kevin Sargent
    Dec 18, 2025
    1.0
    when I went in asked to get my beard trimmed the lady acted like she didn't want to deal with it. I didn't need a haircut just beard trimmed. after waiting 20 minutes she asked how I wanted it trimmed. it is just a beard I thought great clips put everything in the computer. she checked and only had info about my hair. I usually go to the great clip in Garner and never had any issues. this woman was making it bigger than it needed to be. I got up and left. this woman should not be in customer service. From the moment I walked in she made me feel uncomfortable because I asked just for a beard trim. Will never go back to this place again.
  • CG
    Courtney Gates
    Nov 17, 2025
    1.0
    Honestly if I could leave no stars I would. I went to this location because the ones closer to my home were busy. I have natural wavy hair my hair was washed and put up in a clip before arriving.. I checked in online and said I wanted my hair at the top on my shoulders because long thick wavy hair is heavy. They didn't cut my hair even they also didn't follow the wave pattern and now I have to start my wave journey all over after two years of working on it. I am disappointed and probably won't return and pay someone over $100+ to cut my wavy hair after it grows back.
  • RR
    RYAN
    Nov 13, 2025
    5.0
    Mae Sue was great!
  • EF
    Eugene Freedman
    Nov 6, 2025
    5.0
    Always great cuts and fast appointments.
  • VP
    Vernon Price
    Oct 9, 2025
    5.0
    They always do a excellent work

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.