SEPHORA

Reviews

• CK

  Caitlin Kestell

  Nov 15, 2025
  4.0
  Staff are not happy here. The woman who helped me choose a foundation was crabby and very unenthusiastic.
• BB

  bajajudy

  Oct 29, 2025
  2.0
  I rarely write reviews, but sometimes..... these big box stores need to learn to train their staff to acknowledge customers when they are in lines, to buy something especially! I was greeted upon entering, but didn't geel like they world have wanted to help. There was quite a line to check out , and there was a problem customer which happens , and I asked the lady if there was anybody else on the register , maybe she didn't know that there was a line, she looked up and acted annoyed and said.No , i'm the only one on the register. Meanwhile, I had seen at least 4 if not, 5 employees, talking and on their phones, in this very small store. so I doubted this was the fact. After another 5 minutes and more oeople in line, an employee came up and actually was another person on the register. I let her know about my employee interaction and she didn't say anything to me. No apology, nothing. Sephora, do better!!!! Training comes from the top.
• JM

  James “Foodie” M

  Oct 17, 2025
  1.0
  The girl that was working at the register towards closing time is full of herself. She has ears but she doesn’t listen. I don’t know what they saw in her when they hired her, but they completely missed the mark with this one.
• FN

  Fabien Niyirora

  Oct 17, 2025
  1.0
  The lady at the register was very rude. I hope to never see her again.
• LA

  Laura Ades

  Aug 5, 2025
  2.0
  Don't get cornered by one of the many independent sales reps for various products . Got followed around by a drunk elephant rep the other day. Interrupting my limited time I had to browse and just sent me out the door prematurely. Sephora really needs to keep better eye on these people it's ruining their business.

Frequently Asked Questions About SEPHORA