Customer Service
Many customers praised the friendly and accommodating staff, highlighting their professionalism and attentiveness.
Quality of Work
Overall, clients expressed satisfaction with their haircuts and color services, particularly noting the expertise of stylists like Joemary and Kania.
Pricing Transparency
Several reviews mentioned concerns about unclear pricing and mandatory gratuity policies, leading to dissatisfaction among some clients.
Atmosphere
The salon's environment was frequently described as welcoming and relaxing, with many clients appreciating the complimentary drinks and snacks.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding service quality and handling of customer concerns, particularly in cases of dissatisfaction with hair results.