Pure Cosmetics - Raleigh

4.3
184 reviews

About

Medical Spa
Pure Cosmetics is one of the largest full-service medical aesthetics spa group in North Carolina. We offer top-of-the-line beauty enhancing services and solutions with the best prices in the industry! Whether you want to treat your face, skin or body, we are committed to providing you with exceptional service, care and results! Pure Cosmetics is locally owned and operated, and proud to serve Wilmington, Raleigh and the surrounding areas!

Location

Pure Cosmetics - Raleigh
2840 Plaza Place Suite 110, Raleigh, NC
27612, United States

Hours

Reviews

4.2
154 reviews
5 stars
98
4 stars
25
3 stars
7
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and knowledgeable, particularly highlighting Carla and Logan for their exceptional service.

Customer Service Issues

Several reviews mentioned persistent issues with unsolicited marketing texts and poor customer service, including difficulties in scheduling appointments and lack of responsiveness.

Treatment Effectiveness

Mixed feedback on treatment results, particularly for laser hair removal, with some customers reporting minimal results despite multiple sessions.

Facility Cleanliness

The facility received positive remarks for being clean and well-maintained, contributing to a comfortable atmosphere for clients.

Pricing Concerns

While many found the pricing competitive, some expressed dissatisfaction with upselling practices and perceived lack of value for certain treatments.
  • RM
    R Mar
    Dec 12, 2025
    5.0
    I could NOT be happier with the experience I had at Pure Cosmetics. It started out with a Groupon purchase, but I was so pleased with how professional and transparent they were about scheduling and pricing, I bought additional services. Alli at the front desk patiently answered all my questions, and the nurse who gave me medical clearance was very thorough and concerned that we covered everything. My aesthetician Carla was so darling! Beautiful, funny, kind, and skilled! This is now the only place I will go in RDU for any beauty treatment.
  • MM
    M Mathis
    Nov 26, 2025
    1.0
    I never gave them my number but they won’t stop spamming me. They even acknowledged they’d remove me from their marketing list but immediately followed that up by sending me another spam message “just in case” I’d changed my mind. They keep changing the number they message from & today will be the 5th time I’ve asked them to leave me alone. Reading the other reviews, I’m not the only one with this issue so it seems the company just has shady business practices
  • BW
    Brittany Waddell
    Oct 9, 2025
    5.0
    Logan is great! I've been coming here for years but now finally am getting back to my treatments and I've always loved this place. Very warming staff and never have had a bad experience. I also consider them pretty affordable for the treatments.
  • MD
    Madison Doss
    Sep 25, 2025
    1.0
    I repeatedly received solicitations via text from this company. I would report and block the number, but they would text me from other numbers. Wanting to give them the benefit of the doubt, I called them directly to be removed. They said my number was in their client list from a wedding. The last time I had a service done for a wedding was my make up 8 years ago. It doesn’t look like they do wedding make up. Regardless, I asked to be removed from their text list, and the person I spoke with ensured me I was. I have continued to receive solicitation texts. I would NEVER give this company my business solely based on the fact that they won’t leave me the hell alone.
  • AM
    Alana McArthur
    Jul 22, 2025
    5.0
    Carla at Pure Cosmetics was absolutely amazing! She was kind, professional, and made me feel completely at ease. It was clear she knew exactly what she was doing, and I felt confident in her hands. I’m so happy with my results—I look and feel great!

Frequently Asked Questions About Pure Cosmetics - Raleigh

What types of services does Pure Cosmetics - Raleigh offer?

Pure Cosmetics offers a wide range of medical aesthetics services including neurotoxin injections (Botox®, Jeuveau®, Xeomin®), dermal fillers, CoolSculpting®, skin tightening, laser hair removal, facials, chemical peels, laser rejuvenation, tattoo removal, and PDO threadlifts.

What are the operating hours for Pure Cosmetics - Raleigh?

The spa is open Monday and Tuesday from 9:00 AM to 6:00 PM, Wednesday and Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 3:00 PM. It is closed on Saturdays and Sundays.