Business Details
About
Hair SalonBeauty Salon
Great Clips in Raleigh, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 9660 Falls Of Neuse Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Raleigh, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
148 reviews
5 stars
90
4 stars
30
3 stars
10
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the stylists for their skills and friendly demeanor, with specific mentions of stylists like Terry, Carlina, and Jackie providing excellent haircuts.
Cleanliness
Several reviews noted improvements in the salon's cleanliness, although some customers still reported unpleasant odors that need addressing.
Online Check-In
Customers appreciated the convenience of the online check-in system, which helped reduce wait times and streamline the haircut process.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about inconsistent haircut quality and service, with some customers expressing dissatisfaction with specific stylists.
Affordability
The business is recognized for its reasonable pricing, making it an attractive option for budget-conscious customers.
- LKlinda kossNov 14, 20255.0Great haircut and price is very reasonable!!
- TKThomas KallerNov 10, 20255.0⭐️⭐️⭐️⭐️⭐️ I’ve been coming to Great Clips for my monthly haircut, and I’m really happy with how much the experience has improved. I had some concerns in the past about an unpleasant smell in the salon, but I’m glad to say that’s completely a thing of the past — the place smells clean and fresh now! As always, Terry did an amazing job. She’s the sweetest and always gives me the perfect cut every time. It’s nice to know I can count on her to make me look and feel great after every visit. Thanks, Terry and the team at Great Clips!
- JKJohn KeadleNov 4, 20255.0Nice folks, good service. Online check in works pretty well.
- HHHeather HassertOct 29, 20255.0I have had the best haircut experiences with Terry and Angie at this location! They have been patient and great listeners about cutting my hair. I highly recommend Falls Pointe Great Clips!
- JHJoy HellmannOct 5, 20253.0The stylists are so amazing here at this location, but the place smells like they have a sewage problem. We come here once a month, every month for my son's haircut because the stylists are so good at this location. Management really needs to address the issue of where the smell is coming from. It's off-putting to the customers, and I can't imagine it's easy on the stylists who have to smell this all day while working. This would be a 5-star review due to the great service, but the sewage smell makes it hard to want to keep coming back to this location.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips offer at the Falls Point Shopping Center location?
Great Clips provides haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampooing, blow drying, hair styling such as updos, and select salons offer perms.
How can I save time when visiting Great Clips for a haircut?
You can use Online Check-In via the Great Clips app or website to add your name to the waitlist and see estimated wait times. Signing up for ReadyNext text alerts will notify you when your wait time reaches 15 minutes, allowing you to arrive just in time for your appointment.
Do I need to make an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips operates as a walk-in salon. You can simply walk in anytime during operating hours or use Online Check-In to join the waitlist ahead of time.
What are the operating hours for Great Clips at 9660 Falls Of Neuse Rd?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. The salon is closed on major holidays including Thanksgiving Day and Christmas Day.
Does Great Clips offer any hair coloring services?
Great Clips salons do not provide hair coloring services.
Can I request a specific stylist when I check-in online at Great Clips?
No, the Online Check-In system does not allow you to request a specific stylist to protect their privacy. However, Great Clips uses Clip Notes® to save your haircut details, so any stylist can deliver a consistent haircut. You can request a stylist in person upon arrival, but this may increase your wait time.
What payment options are accepted at Great Clips Falls Point Shopping Center?
Great Clips accepts MasterCard and Visa credit cards.
What nearby places can I visit before or after my haircut at Great Clips?
Nearby, you can visit Manhattan Pizza for Italian cuisine, Sephora for beauty products, and Starbucks for coffee and refreshments. These nearby spots provide convenient options to enjoy your time before or after your salon visit.
Is there a convenient place to handle shipping or printing near Great Clips?
Yes, The UPS Store is nearby and offers printing, packing supplies, and shipping services. It can be a convenient stop if you need these services around your salon visit.
Are there any local health or wellness centers near Great Clips?
Close to Great Clips, you'll find True REST Float Spa offering health spa and mental health counseling services, and Profile by Sanford, a weight loss center, which can complement your wellness routine.