Great Clips in Mint Hill, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 6816 Matthews Mint Hill Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Mint Hill, NC!
Customers reported a mix of experiences with haircuts, with some stylists receiving high praise for their skills while others were criticized for poor execution.
Customer Service
Feedback highlighted inconsistent customer service, with some staff being friendly and accommodating, while others were described as rude or unprofessional.
Appointment Issues
Several reviews mentioned problems with the appointment system, including issues with online coupons and wait times, leading to customer frustration.
Child Haircuts
There were multiple complaints regarding haircuts for children, with some customers expressing dissatisfaction with how their children's hair was handled.
Overall Experience
While many customers enjoyed their visits and appreciated the atmosphere, there were significant concerns about the quality of haircuts and service consistency.
SC
Sarah Cheves
Nov 16, 2025
5.0
Always a good experience, very knowledgeable and helpful with haircutting ideas.
RS
Ric Spear
Oct 2, 2025
5.0
Haircuts are reasonable and well done and they take pride and remembering what you like your haircut. On the coupon front, sometimes they are only meant for some places and you don't know. This was my second time going for the $5 off coupon and it didn't register. Correct these problems and you will have a super place.
MW
Michele Wright
Sep 18, 2025
5.0
I like this particular location as I can get my grocery shopping done in that area as well on the same day. There are a few stylists that my husband and I prefer. they are Lisa and Annie. I call to see if they are working on the particular day we are going to be in that area.
LT
Ly T
Sep 13, 2025
5.0
Julie did a great job cutting my hair. She listened to my request and the end result shows. I love my haircut!
SS
Scott
Sep 2, 2025
1.0
Constant changing of personal. Explained my cut was to much taken off and got no acknowledgement.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Mint Hill offer?
Great Clips Mint Hill provides haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, and styling services like blow drying and updos. Some services like perms are available at select salons.
Can I book an appointment at Great Clips Mint Hill?
No appointments are necessary as Great Clips operates as a walk-in salon. However, you can use Online Check-In to add yourself to the waitlist and save time.
How does Online Check-In work at Great Clips Mint Hill?
Online Check-In lets you see estimated wait times, add your name to the waitlist, and sign up for ReadyNext text alerts notifying you when it's your turn, allowing you to spend less time waiting in the salon.
What payment options are accepted at Great Clips Mint Hill?
Great Clips Mint Hill accepts Mastercard and Visa credit cards for payment.
What are the operating hours for Great Clips Mint Hill?
Great Clips Mint Hill is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 9:30 AM to 4:30 PM, with varying holiday hours.
Are there nearby places to eat or grab a drink around Great Clips Mint Hill?
Yes, nearby places include Smoothie King for smoothies, Marco's Pizza and Empire Pizza for pizza, Penn Station East Coast Subs for sandwiches, and Zaxby's for chicken and fast food.
What healthcare services are accessible near Great Clips Mint Hill?
There are several healthcare providers nearby such as Laura A. House, FNP; The Mint Hill Dentist; Town Dental Group; and multiple dermatologists and doctors like Marc C. Harvey, MD and Atrium Health Primary Care Mint Hill Commons Family Medicine.
Where can I find other beauty or wellness services near Great Clips Mint Hill?
Nearby beauty and wellness locations include My Bella Spa Nail for nail services, The Joint Chiropractic and Dr. Amanda Boda DC for chiropractic care, and various other spas and salons in the area.
Does Great Clips Mint Hill have wheelchair accessible entrances?
Yes, Great Clips Mint Hill has a wheelchair accessible entrance to accommodate guests with mobility needs.
Can I request a specific stylist when using Online Check-In at Great Clips Mint Hill?
Stylist requests are not available through Online Check-In. Great Clips uses Clip Notes to ensure consistent cuts regardless of stylist. You can request a stylist upon arrival, but this may increase your wait time.