Welcome to Sola Salons Matthews Festival in the heart of Matthews. Come see us and our neighbors Metro Diner, MOD Pizza, and Texas Roadhouse. We are just down the street from Novant Hospital. This location is easily accessible with a stoplight on Matthews Township Parkway. We are in front of Harris Teeter and Miki's Restaurant. We are centrally located for Matthews, Mint Hill, Indian Trail, Sardis Patio, and Hemby Bridge. Stylists and clients from East Forest, Pine Lake, Stallings, and Oxford Hunt will find Matthews Festival an ideal location.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.