Business Details
About
Hair SalonBeauty Salon
Great Clips in Matthews, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2233 Matthews Township Pkwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Matthews, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
220 reviews
5 stars
143
4 stars
30
3 stars
11
2 stars
6
1 star
30
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customers praised several stylists for their skills and attentiveness, particularly highlighting Jazz, Toni, and Angela.
Service Experience
Mixed reviews on service quality; while many found staff friendly and efficient, others reported poor communication and unsatisfactory haircuts.
Online Check-In
The online check-in feature was appreciated for reducing wait times, though some felt it created unfair advantages for late arrivals.
Customer Care
Positive feedback on staff's friendliness and willingness to engage with customers, but some noted instances of rudeness and lack of patience.
Inconsistency
Several customers experienced inconsistent haircut quality, with some leaving satisfied while others were disappointed with the results.
- DWDoyle WilliamsOct 30, 20255.0Julia is a pro!! Perfect cut to my specs!! Look forward to having her cut my hair again soon.
- FSFadi ShaloOct 25, 20251.0They are skipping the line Not recommend it at all
- CCCristina CarvalhoSep 23, 20255.0It was my first time at this location and I was a little skeptical, but Jazz was amazing. She gave me great tips for my hair. The best part is that she cut just the amount I asked her to. Nothing worse than a scissor happy hair styler, right?
- JKJason KoelleSep 17, 20255.0Today was my very first visit to the Great Clips at Sycamore Commons. The Stylist who helped me was Toni. She is a very pleasant person and was very attentive to the request I asked for to have my hair cut. She engaged in conversation and cut my hair with great care. Thank you Toni
- CBcaroline buchananSep 11, 20255.0I had a great experience one of my best haircuts it looks really good lots of layers!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Matthews offer?
Great Clips Matthews provides haircuts for men, women, kids, and seniors, including bang, neck, and beard trims. They also offer shampooing, blow dry, hair styling like updos, and perms at select salons.
Can I schedule an appointment at Great Clips Matthews?
Great Clips is a walk-in salon, so no appointment is necessary. You can walk in anytime or use Online Check-In to save your spot on the waitlist.
How does Online Check-In work for Great Clips Matthews?
You can add yourself to the waitlist through Online Check-In, see estimated wait times, and sign up for ReadyNext text alerts to get notified when your wait is about 15 minutes.
Are Great Clips Matthews stylists able to remember previous haircuts?
Yes, they use Clip Notes to save details of past haircuts, allowing any stylist to give you a consistent, personalized haircut every time.
What payment methods are accepted at Great Clips Matthews?
Great Clips Matthews accepts major credit cards including Mastercard and Visa, and also accepts debit cards. Cash is not required.
What are the operating hours for Great Clips Matthews?
Great Clips Matthews is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 9:30 AM to 5:00 PM.
Is Great Clips Matthews wheelchair accessible?
Yes, the salon has a wheelchair accessible entrance to accommodate customers with mobility needs.
What dining options are available near Great Clips Matthews?
Nearby dining includes Jimmy John's for sandwiches, Chicken Salad Chick for southern-style dishes, Grapes Wine Bar, Qdoba for Mexican food, Kabab-Je Rotisserie & Grille for Mediterranean cuisine, and MOOYAH Burgers for American fast food.
Are there wellness or fitness facilities near Great Clips Matthews?
Yes, nearby wellness options include Massage Envy for massage therapy, Club Pilates for fitness classes, and Palm Beach Tan for skin care and tanning services.
What convenient places can customers visit before or after their haircut at Great Clips Matthews?
Customers can visit Starbucks for a coffee, SweetFrog Premium Frozen Yogurt for a treat, or stop by America's Best Contacts & Eyeglasses for eyewear services, all conveniently located near Great Clips Matthews.