Brand Certified
Great Clips
4.5(562 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
2421 Gum Branch Rd, Jacksonville, NC
28540, United States
Certified by Great Clips • Feb 22, 2026
(910) 219-4003
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/nc/jacksonville/2421-gum-branch-rd
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Jacksonville, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2421 Gum Branch Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Jacksonville, NC!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.5
562 reviews
5 stars
422
4 stars
67
3 stars
28
2 stars7
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive staff, with specific mentions of stylists like Lois, Brittany, and Ashley for their excellent service and haircuts.
Wait Times
Several reviews highlighted issues with long wait times for walk-ins, suggesting a need for better management of appointments and walk-in customers.
Mixed Experiences
While many customers were satisfied with their haircuts, there were notable complaints about inconsistent quality, with some receiving unsatisfactory cuts or unprofessional behavior from certain stylists.
Value for Money
Customers frequently mentioned the reasonable prices and good value for the quality of haircuts received, often comparing it favorably to more expensive salons.
- AEAlon Evans4 days ago5.0Been going there for a few weeks now. Ana has cut my hair multiple times now and genuinely love how she cuts my hair. Very down to earth and accommodating. Would recommend her to anyone!
- RDRowena Dail6 days ago1.0Been coming here awhile and this is the first time that I am not happy with my cut. It is way to short and I even showed the stylist a picture. She didn't even gave me facing the mirror do I couldn't see what was going on. Not happy and only said it's way to short. Paid and left. I will be finding another salon
- JCJeff ColeJan 29, 20265.0Convenient, fast at a good price! My stylist was excellent and recommended a product for my hair and I'm so glad she did. It was exactly how she described it. I love it!
- VMVickie MoodyJan 5, 20261.0Why should someone have to wait 1 and 1 /.2 hours as a walk in just to get their hair washed ? a lot of people do not have or do online check in. I am in a wheelchair and just wanted my hair washed but kept being pushed further and further back!! Hire more people or take the walk ins as they come in and when the online check ins come in a. hour later take them. not before the ones that have been waiting. There is no sense in the wait times!!! We finally just left! I have a cast on my left leg from ankle surgery. My husband wanted a haircut and beard trim. you lost that $40 sale. We will not return EVER!!
- BMBrian MarshallJan 4, 20264.0They are fast
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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