Great Clips

4.2
418 reviews

About

Hair SalonBeauty Salon
Great Clips in Hickory, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3016 N Center St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Hickory, NC!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
3016 N Center St, Hickory, NC
28601, United States

Hours

Reviews

4.2
417 reviews
5 stars
272
4 stars
63
3 stars
21
2 stars
10
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some customers praising specific stylists while others reported poor experiences and rude staff.

Check-In Issues

Frequent complaints about problems with the online check-in system and inconsistent wait times.

Atmosphere

Generally positive feedback on the salon's atmosphere, with many customers noting a friendly and welcoming environment.

Management Concerns

Several reviews highlighted issues with management, including unprofessional behavior and poor customer service.

Haircut Satisfaction

Varied satisfaction with haircuts; some customers received excellent cuts while others reported significant dissatisfaction.
  • KK
    Kaiser Klump
    2 days ago
    5.0
    Katrina did my cut today and it was PERFECT. I just moved here to town and was really nervous about getting cut by people I dont know. But she was SO professional and best of all, FUN. Thank you !
  • KJ
    Karen Johnson
    Nov 14, 2025
    4.0
    I like the convenience of booking online. I feel bad though when I get there and there are walk-ins waiting.
  • RG
    Rodney Garren
    Oct 17, 2025
    1.0
    We checked in online at home and it shows 0 minutes wait time. We go ahead and check in. Arrive at salon to be asked "did you check in online?" Yes, we did. Was still on screen of app when we pulled it up (yes correct location). But they had cleared it at the store. Checked us back in and said it would be 20 minutes, like that was going to be ok... This location of Great Clips is the worst, there's always a problem. Typically with check in. They manipulate the system for some reason. Today the display monitor is turned off when we come in and they won't show you the actual wait times. Last few times we come in they are clearing the people waiting while they are in the lobby, only leaving the online check ins in que. I'm betting they are graded for wait times or something and have decided to manipulate the system instead of providing good service. And the attitude in the shop matches this mentality. Then we asked for top to be shortened... And she simply doesn't do it, pitches an attitude and takes our son out of chair.. second pic is of the stylist while we are waiting for the manager to fix the hair cut. We 100% do not recommend this location.
  • CD
    Carolyn Dobson
    Oct 8, 2025
    1.0
    Brought my 85yr old mother in for haircut. Showed pic of what she wanted. She has dementia and hearing deficiency. When cut was finished and I was asked if ok I replied no. And showed stylist what needed to be done. She did it. We thanked her. Paid our bill and left a gratuity. I was appalled to get a phone call from manager this afternoon insulting me and my mother. Her tone was disrespectful and we will not be returning. Which is a shame . This manager needs customer relations training. I will share our experience with all our friends, family and community aquintances. That phone call was unnecessary and appalling
  • BC
    Barry C
    Sep 26, 2025
    5.0
    Great haircut today from Angelica. Very professional and thorough. I was seen very quickly

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.