Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Hendersonville, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 172 Highlands Square Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Hendersonville, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
435 reviews
5 stars
291
4 stars
56
3 stars
22
2 stars
16
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with haircuts are inconsistent, with many praising specific stylists like Annette and Alicia, while others report poor cuts and unprofessional behavior from some staff.
Staff Attitude
Feedback indicates a mix of friendly and rude interactions, with some customers highlighting excellent service from certain stylists, while others report negative experiences with unhelpful or dismissive staff.
Cleanliness
While some customers appreciated the cleanliness of the salon, others raised concerns about sanitation practices, particularly regarding the use of unclean tools.
Customer Experience
Many customers value the convenience of online check-in and express satisfaction with their haircuts, but there are significant complaints about rushed service and lack of attention to customer requests.
Management Response
There are mentions of management addressing issues and providing good service, but some customers feel that negative feedback is not adequately acknowledged or addressed.
- CLConsuelo LoftisNov 17, 20251.0Horrible hair cuts. Spend a little more and go somewhere that will actually listen to how you want your hair cut.
- DBdavid biseliNov 12, 20255.0Great friendly place.
- GDGil DentonOct 23, 20255.0Annette did a great job. Change my hair style and she knew exactly what to do.
- PCPaul CaricatoSep 10, 20255.0Got a good one
- JJJoeySep 8, 20255.0Shelby was fantastic! And very pleasant...
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Highlands Square offer?
Great Clips Highlands Square offers affordable haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, and styling services. Some locations also offer perms. Walk-ins are welcome and no appointment is necessary.
Does Great Clips Highlands Square offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Can I schedule an appointment at Great Clips Highlands Square?
Great Clips is a walk-in salon and does not require appointments. You can simply walk in or use the Online Check-In feature to add your name to the waitlist and save time.
What is Online Check-In and how can it save me time at Great Clips?
Online Check-In lets you add yourself to the waitlist remotely, see estimated wait times, and receive ReadyNext text alerts when your turn is near, allowing you to avoid waiting inside the salon.
What are the operating hours of Great Clips in Highlands Square?
Great Clips Highlands Square is open Monday to Friday from 8 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 5 PM. The salon is closed on Thanksgiving and Christmas Day.
Is the Great Clips salon at Highlands Square wheelchair accessible?
Yes, the Great Clips salon at Highlands Square has a wheelchair accessible entrance.
Where is Great Clips Highlands Square located and how can I contact them?
Great Clips is located at 172 Highlands Square Dr, Hendersonville, NC 28792. You can contact them by phone at +1 828-693-1155.
What nearby places can I visit when I come to Great Clips Highlands Square?
Nearby, you can visit Sally Beauty for beauty supplies, Angel Nails and Spa or Golden Nail Spa for nail services, and various restaurants such as Asaka and Asakusa Japanese Cuisine. These locations provide convenient beauty and dining options before or after your salon visit.
Are there any nearby stores where I can buy office supplies or shoes when I visit Great Clips?
Yes, Staples and Staples Print & Marketing Services are nearby for office supplies and printing needs. Shoe Show and SHOE DEPT. are also nearby for footwear shopping, making it easy to combine errands with your salon visit.
Is there nearby pet care available when I visit Great Clips Highlands Square?
Yes, Petco and Vetco Vaccination Clinic are close by for pet supplies and veterinary services, making it convenient to take care of your pets during your visit to Great Clips.