Great Clips in Greenville, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1885 E Firetower Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Greenville, NC!
Feedback on customer service is mixed, with some praising friendly staff while others report poor experiences and lack of attention from stylists.
Haircut Quality
There are significant inconsistencies in haircut quality, with some customers expressing satisfaction while others report disastrous results.
Staff Competence
Certain stylists, like Anna and Brittany, receive high praise for their skills, while others are criticized for lack of experience or care.
Wait Times
Many customers appreciate the online check-in system and short wait times, although some report issues with being skipped in line.
Affordability
Customers frequently mention the reasonable prices for haircuts, contributing to their overall satisfaction.
MP
Mike Patrick
Sep 3, 2025
1.0
Worst customer service . They messed my hair up so bad. I had to go somewhere else to get it done. Stay far away.
HD
Heather Doetzl
Aug 3, 2025
5.0
What is the name of the male stylist with tattoos and colors his hair (usually green when we see him)? My son has such great repor with him and he is fantastic! Would love to schedule with him soon.
RS
Ravi shankar
Jul 27, 2025
1.0
Very disappointed with my experience today. The professional named BRADELY working seemed completely disinterested and unmotivated — it felt like he genuinely disliked his job. The lack of care and professionalism was obvious and made the entire visit uncomfortable. It’s honestly a disgrace that this level of service is being associated with the Great Clips brand. I expect better standards from such a well-known company.
MC
Matthew Cook
Jul 9, 2025
5.0
Fantastic as always.
Much appreciated for the quick cut and clean up. :-)
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services does Great Clips Tower 1885 Shoppes offer?
Great Clips provides affordable haircuts for men, women, and kids, including beard trims, bang trims, shampooing, and hair styling. Some salons also offer perm services.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary; Great Clips operates as a walk-in salon. You can walk in anytime or use Online Check-In to save your spot on the waitlist.
How does Online Check-In work and save me time?
Online Check-In lets you add yourself to the waitlist remotely, see estimated wait times, and receive ReadyNext text alerts when your wait time is 15 minutes, allowing you to spend less time waiting in the salon.
What payment options are accepted at Great Clips Tower 1885 Shoppes?
Great Clips accepts Mastercard and Visa credit cards.
What are the operating hours of Great Clips at 1885 E Firetower Rd?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Are Great Clips salons wheelchair accessible and do they accept debit cards?
Yes, the salon has a wheelchair accessible entrance and accepts debit cards for payment.
Can I request a specific stylist when I check in online?
No, stylist requests are not available through Online Check-In for safety reasons. However, you can request a stylist when you arrive at the salon, but this may increase your wait time.
What nearby places can I visit before or after my appointment at Great Clips?
Nearby places include Wingstop for chicken, Baskin-Robbins for ice cream, Hibachi Japan for Japanese cuisine, E C Star Nails & Spa for additional beauty services, and Starbucks for coffee.
Are there convenient coffee shops close to Great Clips if I want a beverage before my haircut?
Yes, nearby coffee shops include Dunkin', Starbucks, and 7 Brew Coffee, perfect for grabbing a drink before or after your visit.
If I need to run errands or shop around the time of my haircut, what stores are near Great Clips?
Nearby stores include Walmart Neighborhood Market, CVS Pharmacy, Lidl US for groceries, and clothing stores like The Farmer's Daughter boutique nearby.