Business Details
About
Hair SalonBeauty Salon
Great Clips in Gastonia, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3740 E Franklin Blvd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Gastonia, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
873 reviews
5 stars
645
4 stars
111
3 stars
25
2 stars
17
1 star
75
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some stylists received praise for their skills and customer service, others were criticized for poor haircuts and lack of communication.
Customer Experience
Customers reported mixed experiences, with some feeling welcomed and satisfied, while others expressed frustration over long wait times and unorganized service.
Haircut Quality
Many customers were disappointed with the quality of haircuts, citing uneven cuts, lack of attention to detail, and dissatisfaction with the final results.
Management Issues
Several reviews mentioned dissatisfaction with the new management and staff turnover, impacting the overall service quality.
Cleanliness Concerns
Some customers noted issues with cleanliness, including dirty tools and unclean chairs, which affected their overall experience.
- APAngie PutnamNov 11, 20253.0I love great clips but never give me the hair cut and style I ask for even after showing pics of the entire hair and model .
- KWKevin WuolletOct 30, 20255.0Candy does a great job I asked her for a longer cut and she did a great job
- THTeresa HudsonOct 28, 20255.0I took my boyfriend there to get a much needed hair cut and the staff was wonderful. They asked him questions to find out exactly how he wanted it to look and took their time to make sure he was pleased with the results and he was.
- JHJoshua HollisOct 12, 20251.0Go to the South New Hope location. This one blows
- RHRachel HerdmanSep 18, 20255.0Rosie is my favorite. She always gives me the best cut for my edgy styles!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Franklin Square offer?
Great Clips offers haircuts for men, women, kids, and seniors, along with beard trims, bang trims, shampooing, blow drying, and hair styling. Some locations also offer perm services. Great Clips does not provide hair coloring.
Can I make an appointment at Great Clips Franklin Square?
Great Clips is primarily a walk-in salon. However, you can use Online Check-In via their website or app to add your name to the wait list and save time.
How does Online Check-In work and save time?
You can see estimated wait times and add yourself to the wait list online or via the Great Clips app. You'll receive ReadyNext text alerts when your wait time reaches 15 minutes, so you can arrive just in time for your haircut.
What are the operating hours for Great Clips Franklin Square?
The salon is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas days.
Does Great Clips Franklin Square accept appointments for all services?
Online Check-In can be used for all services except perms and formal updos. Perm services are not offered at all salons and usually require appointments; please call the salon directly for details.
What payment methods are accepted at Great Clips Franklin Square?
They accept major credit cards such as Mastercard and Visa, as well as debit cards. Cash payment is not required.
Is Great Clips Franklin Square wheelchair accessible?
Yes, the salon has a wheelchair accessible entrance to accommodate all customers.
What nearby places can I visit before or after my haircut at Great Clips Franklin Square?
Nearby you can visit Franklin Square III shopping center, Gretchen's Hallmark Shop for cards and stationery, Portofino's Italian Restaurant for dining, and Joe Muggs coffee shop for a beverage.
Are there options for dining near Great Clips Franklin Square?
Yes, nearby dining options include Portofino's Italian Restaurant, Sakura Japanese Restaurant, JP'S House, Jersey Mike's Subs, Cicis Pizza, and Wild Wing Cafe for a variety of cuisines.
If I want to shop near Great Clips Franklin Square, what stores are available nearby?
You can visit Men's Wearhouse for men's clothing, Lane Bryant for women's apparel, Books-A-Million for books and comics, and Painted Tree Boutiques for fashion accessories.