Great Clips in Gastonia, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3740 E Franklin Blvd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Gastonia, NC!
Many customers expressed dissatisfaction with the quality of haircuts, reporting uneven cuts, miscommunication about styles, and overall poor execution.
Customer Service
While some customers praised the friendly and professional staff, others reported rude behavior and lack of accountability from management.
Staff Consistency
Frequent turnover of stylists led to inconsistent experiences, with customers often receiving different results depending on who cut their hair.
Cleanliness
Several reviews mentioned concerns about cleanliness, including dirty tools and unclean chairs.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about specific stylists who provided excellent service and satisfactory haircuts.
TH
Tim Hoeflich
Jan 29, 2026
5.0
Great haircut with lots of compliments.stylist was professional and friendly
RG
Rhonda Gomez
Jan 24, 2026
5.0
This was the best haircut I have ever received at this location! Thanks Rose!!
CB
Cassidy Burch
Dec 29, 2025
1.0
Came in to ask for a bald fade which they said they could do and they didn’t even bald it out and it looks awful. Definitely wouldn’t recommend this place. Such a waste of time!
AP
Ashy Pooh
Dec 20, 2025
1.0
Not kid friendly, they don’t cut hair the way you ask, the REFUSED to cut my friends hair the way she asked. The lady seemed like she only wanted to cut her friends hair and was very unprofessional.
DS
D S
Dec 11, 2025
1.0
My son just came home from his hair cut. The sides are diffrent and the back wasn't even cut or trimmed
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Franklin Square offer?
Great Clips offers haircuts for men, women, kids, and seniors, along with beard trims, bang trims, shampooing, blow drying, and hair styling. Some locations also offer perm services. Great Clips does not provide hair coloring.
Can I make an appointment at Great Clips Franklin Square?
Great Clips is primarily a walk-in salon. However, you can use Online Check-In via their website or app to add your name to the wait list and save time.
How does Online Check-In work and save time?
You can see estimated wait times and add yourself to the wait list online or via the Great Clips app. You'll receive ReadyNext text alerts when your wait time reaches 15 minutes, so you can arrive just in time for your haircut.
What are the operating hours for Great Clips Franklin Square?
The salon is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas days.
Does Great Clips Franklin Square accept appointments for all services?
Online Check-In can be used for all services except perms and formal updos. Perm services are not offered at all salons and usually require appointments; please call the salon directly for details.
What payment methods are accepted at Great Clips Franklin Square?
They accept major credit cards such as Mastercard and Visa, as well as debit cards. Cash payment is not required.
Is Great Clips Franklin Square wheelchair accessible?
Yes, the salon has a wheelchair accessible entrance to accommodate all customers.
What nearby places can I visit before or after my haircut at Great Clips Franklin Square?
Nearby you can visit Franklin Square III shopping center, Gretchen's Hallmark Shop for cards and stationery, Portofino's Italian Restaurant for dining, and Joe Muggs coffee shop for a beverage.
Are there options for dining near Great Clips Franklin Square?
Yes, nearby dining options include Portofino's Italian Restaurant, Sakura Japanese Restaurant, JP'S House, Jersey Mike's Subs, Cicis Pizza, and Wild Wing Cafe for a variety of cuisines.
If I want to shop near Great Clips Franklin Square, what stores are available nearby?
You can visit Men's Wearhouse for men's clothing, Lane Bryant for women's apparel, Books-A-Million for books and comics, and Painted Tree Boutiques for fashion accessories.
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