Great Clips

4.1
267 reviews

About

Hair SalonBeauty Salon
Great Clips in Forest City, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 145 Plaza Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Forest City, NC!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
145 Plaza Dr, Forest City, NC
28043, United States

Hours

Reviews

4.1
265 reviews
5 stars
166
4 stars
36
3 stars
14
2 stars
13
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service quality, with some praising specific stylists while others experienced rude behavior and unprofessionalism.

Wait Times

Several reviews mentioned long wait times, with some customers expressing frustration over appointments not being honored.

Haircut Satisfaction

There were numerous complaints about haircuts being uneven or not matching customer requests, leading to dissatisfaction.

Staff Friendliness

While many customers appreciated the friendly demeanor of the staff, there were also reports of rudeness from certain stylists.

Online Check-In Issues

Customers expressed frustration with the online check-in system, citing inaccurate wait times and difficulties with appointments.
  • JP
    Janet Phillippe
    Nov 14, 2025
    5.0
    No waiting. Given cut just as requested. Affirmed by another beautician from another shop how great my hair looked. I'm a very satisfied customer!!
  • ST
    Scott T
    Oct 17, 2025
    2.0
    It amazes me how you can come in for a hair cut and there’s a 60 minute wait because apparently someone called in sick and a worker can leave customers in the lobby with a waiting time to go out back to smoke.
  • FB
    Faye Beaumont
    Sep 6, 2025
    3.0
    I tried to use a coupon from Great Clips that appeared on my facebook, that specifically said it was for the shop that I always use, but the hairdresser couldn't get it when I went to pay. The coupon code was there, but she couldn't get it to work. She finally gave me a lower coupon. Why so difficult? Customer Service suggested that I ask for a postcard coupon from that location to be sent to my address.
  • CG
    Chris Glawson
    Jul 18, 2025
    5.0
    Took my 87 year old dad and they treated him right, thank you
  • JH
    Jordan Hughes
    Jul 3, 2025
    1.0
    This is the first time I went in to get a haircut and the two guys before me were waiting on a certain person to cut their hair. I guess the guy cutting the hair got offended and started acting like a jerk telling them they need to request certaIn people when they come in (saying it with a very bad attitude). So I got up and left, he had zero professionalism and a rotten attitude. I would not recommend this place!

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.