Great Clips in Forest City, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 145 Plaza Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Forest City, NC!
Customer experiences with stylists vary significantly, with some praising specific stylists like Cheyenne and Steven, while others report dissatisfaction with haircuts and service from different staff.
Customer Service
There are mixed reviews regarding customer service, with some customers noting friendly staff and good experiences, while others report rudeness and unprofessional behavior from management.
Wait Times
Customers frequently mention long wait times, with some expressing frustration over the online check-in system and the inconsistency in actual wait times compared to what is displayed.
Child-Friendly
Several reviews indicate that the salon is not very accommodating for young children, with complaints about staff not engaging with kids during haircuts.
Overall Satisfaction
While many customers express satisfaction with their haircuts and the salon's cleanliness, there are numerous complaints about uneven cuts and not receiving the desired styles.
VG
Vivian Garrett
1 day ago
5.0
The entire team is great! We appreciate all the stylists. Thank you!
CM
Charles Martell
Jan 18, 2026
4.0
Some stylists are better than others
KS
kaitlyn sims
Jan 16, 2026
1.0
Wouldn’t recommend taking a Toddler! They are definitely not Toddler friendly!!
CS
Ceaira Shelton
Jan 2, 2026
1.0
Very unhappy…. Went to get a inch taken off she took off a little more then discussed, my hair wasn’t straightened (my hair is fairly straight when air dried which it was) but I briefly looked at my hair from the back the cut took about 3-5 minutes I get home wash and straighten it and notice it’s so uneven one side is sort of cut at a angle the other is straight across (I told the lady I like my hair to be straight across no layers or v shape) idk I’m so disappointed I waited 2 years to get a haircut because I wanted longer hair now I’m going to have to take off even more to match the sides and spend more money…
BZ
Buck Zilla
Dec 28, 2025
2.0
They messed my hair up then said I was mistreating them because I CALMLY told the stylist she had messed up and to just cut it all short. I was trying to let it grow up top but at the sides of the top of your head you have to leave it a little longer or it doesnt look right. She cut it too narrow up top and looked like i had a wide mohawk. The stylist apologized and asked the manager if they could not charge me for today. The manager come over and said I was mistreating the stylist, that nobody can make me happy, and that I mistreated her before too (when she screwed up my beard by using the same guard all the way around instead of tapering it) and not to come back unless the stylist I usually use was there. The stylist i usually see (because she can do my beard right) usually works on Saturday and Sunday only, but wasnt there today for some reason and i figured id just get my hair cut, not my beard. But I've never said ANYTHING out of the way to ANYBODY in that place but if it's done wrong I will tell you so you don't do it again. All I said was that that it was done wrong and looked bad.... BECAUSE IT DID!!! I'm not going to leave it messed up, looking like an idiot just to make you feel better. Not to mention.... the lady that cut my hair was obviously sick and couldn't quit coughing and had no business cutting hair in that state. I shouldn't have let her touch me tbh. I don't know her name but the manager there can kick rocks. Thats twice she has been rude to me for no reason, other than them messing up. Only getting a 2 star instead of 1 is because of Cheyenne, the stylist that wasn't there today but always does a great job. I've been going here for about 4 or more years now but I probably won't be back at all after today. And that sucks because Cheyenne actually does great work with a good attitude, unlike the manager
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
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