Business Details
About
Beauty SalonHair SalonBeauty Supply Store
At JCPenney Salon, we’re here to make you look and feel your best! Take some time for yourself and let our hairstylists treat you to a haircut or hair coloring application. Our hair salon in Fayetteville, offers a variety of services beyond cut and color as well, including hair styling for events, keratin treatment, and natural hair styles. When you’re ready to change up your look or prepare for a special occasion, we’re here to help. Our stylists are fully licensed and experienced with complex hair design techniques, so whether you’re looking for curly haircuts, wavy haircuts, braid hairstyles, or wedding hairstyles, you’ll find a stylist that can bring your vision to life. You deserve to feel confident, and we can help. Book a consultation today!
Details
- Credit cardAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
127 reviews
5 stars
95
4 stars
7
3 stars
3
2 stars
3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Stylist Skill
Many customers praised specific stylists like Abigail, Jacob, and Phoebe for their exceptional skills and ability to understand client needs.
Customer Service
Several reviews highlighted the friendly and professional demeanor of the staff, with particular mention of stylists like Tiffany and Annette.
Mixed Results
While many clients were satisfied with their hair results, there were notable complaints about poor outcomes, including mismatched colors and unsatisfactory cuts.
Pricing Concerns
Customers expressed frustration over high prices for services, with some feeling that the quality did not justify the cost.
Appointment Issues
Several reviews mentioned problems with appointment management, including long wait times and forgotten appointments.
- DBDeborah BristerOct 12, 20255.0Abigail did an amazing job with my cut and color. She is so good at understanding exactly what you want and then at executing it!!! She asks questions and discusses the plan with you to be sure she is doing what your want. Beyond that, she is an exceptional stylist and the finished result is phenomenal. She is a very skilled and talented beautician. I HIGHLY recommend Abigail in Fayetteville, NC.
- SMshelby monsOct 12, 20255.0Jacob is an incredible colorist. He truly listens and understands your vision and delivers flawless color every time! I won’t trust anyone else with my hair.
- ALAriana De LeonSep 25, 20255.0I had a great experience and a big shout out to Abigail for helping me with my hair and coloring it! She is very talented and helped me make my decision. I loved my results ! Will be coming back soon.
- KNKatherine NicolazziSep 21, 20255.0I want to write a review on my stylist Abigail. I booked with her to get an all over color on my hair. She helped me decide on a beautiful color she created. She is so sweet and patient. She is very passionate about what she does. I left feeling confident and refreshed.
- AAAlisonAug 14, 20251.0Booked appointment and go a balayage done. Told her I wanted not gold but bright blonde so it would match what I have grown out already. It literally does not match and is a golden brown color. The all over is caramel brown which I didn’t want either. Didn’t realize the stylist had upsold me on some sort of olex crap she put in my formula which was $30 and overall my hair was $270. I am not happy with my experience and really wish I didn’t go here. I guess I’ll just wear my hair up so no one can see it and get some box dye to cover up this multi color mess on my head. I’m so disappointed. I was there for nearly five hours
Frequently Asked Questions About JCPenney Salon
What services does JCPenney Salon in Fayetteville offer?
JCPenney Salon offers haircuts, hair coloring, hair styling for events, keratin treatments, and natural hairstyles including curly, wavy, braid, and wedding styles.
Where is the JCPenney Salon located?
The salon is located at 300 Cross Creek Mall, Fayetteville, NC 28303, USA.
What are the operating hours of JCPenney Salon?
The salon is open Monday to Saturday from 11:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Can I book an appointment online for JCPenney Salon?
Yes, you can schedule an appointment online through their scheduling link at https://www.jcpenney.com/signin?next=/account/dashboard/appointments.
Does JCPenney Salon accept credit cards for payment?
Yes, the salon accepts credit card payments and does not require cash only.
Where can I find the full list of hair services offered at JCPenney Salon?
You can view the full service menu at https://www.jcpenney.com/m/service-menu.
What nearby stores can I visit while at or near JCPenney Salon?
Nearby stores include Justice, Sephora inside JCPenney, Champs Sports, LensCrafters, Zales, and The Children’s Place, among others in Cross Creek Mall.
Are there beauty-related stores near JCPenney Salon I can explore?
Yes, nearby beauty-related stores include Sephora inside JCPenney, Lee Nail Spa, and Feah Brows Beauty.
What dining options are available near JCPenney Salon?
Nearby dining options include Not Even Crumbs restaurant, Orange Julius ice cream shop, Great Steak sandwich shop, Sarku Japan Asian restaurant, and Primo Pizza.
How can nearby optometrists help customers visiting JCPenney Salon?
Customers can conveniently visit nearby optometrists like LensCrafters, Dr. Zachary Engle, Dr. Naheed Kassam, or Dr. Jeffrey Morrison for eye care alongside their salon visit.