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Lush Cosmetics Southpoint

4.7
(241 reviews)

Business Details

8030 Renaissance Pkwy, Durham, NC
27713, United States
(919) 224-1253
http://www.lush.com

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Southpoint
8030 Renaissance Pkwy, Durham, NC
27713, United States

Hours

Reviews

4.7
241 reviews
5 stars
195
4 stars
29
3 stars
7
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, creating a welcoming atmosphere for customers.

Product Quality

Customers appreciate the high quality and variety of products, often highlighting their effectiveness and natural ingredients.

Store Experience

Many reviews mention the pleasant shopping environment, including the store's cleanliness and appealing scents.

Mixed Experiences

While most feedback is positive, there are some reports of unprofessional behavior from specific staff members, leading to a few negative experiences.
  • FA
    F A
    Feb 20, 2026
    5.0
    LOVE THIS STORE! The customer service was impeccable! I usually do not like shopping at the mall, but my daughter wanted to go. And since it was her birthday, we came to this mall. She wanted to go in and see the new store that had opened, and I AM SOO HAPPY WE DID!! The people who work there truly made our experience wonderful! We will definitely be back and have since recommended this place to a bunch of our friends and family members!!! I also don’t usually post reviews unless it was very horrible or very great service, and this definitely was REALLY GREAT SERVICE!!! THANK YALL AGAIN FOR MAKING IT MEMORABLE FOR US!!! Love this store and the people who work there!!! We will be back!! And will continue recommending this store to everyone!
  • MM
    Mike Munson
    Feb 15, 2026
    5.0
    Our daughter just had her 7th birthday party here. The were SO kind and patient and friendly. It was 11 girls and lots of emotions and mess and they made it fun and special. I can’t thank them enough!
  • BD
    Briana Dinkins
    Jan 30, 2026
    5.0
    I just had to take a second to share my experience. My family and I visited lush for the first time. We were immediately greeted by Chrissy and one other associate I wish I caught her name ( she had lots of pins on her apron). They took the time to show us around and even tested a few products with us. I would highly recommend to visit them!!!
  • LM
    Lauren Mitchell
    Jan 16, 2026
    5.0
    Everyone at this store was super nice and helpful. We found many great items and had a great experience.
  • MJ
    Mary J
    Dec 24, 2025
    5.0
    I came in here not knowing anything about this store or what to get my coworker for the secret Santa & ABIGAIL helped me find the perfect gift. I love her personality , she was very bubbly and the perfect person for a customer service job. 100% the best employee

Frequently Asked Questions About Lush Cosmetics Southpoint

What products can I find at Lush Cosmetics Southpoint?

You can find fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments and masks, shower gels, toothy tabs, body scrubs, face cleansers and moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Southpoint?

The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Lush Cosmetics Southpoint

Lush Cosmetics Southpoint partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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