Business Details
About
Hair SalonBeauty Salon
Great Clips in Durham, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1804 A N Pointe Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Durham, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
386 reviews
5 stars
250
4 stars
61
3 stars
27
2 stars
8
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and efficient service, there were notable complaints about rude staff and poor haircut quality from certain stylists.
Haircut Consistency
Customers reported mixed experiences with haircut quality, with some receiving excellent cuts while others experienced uneven or unsatisfactory results.
Online Check-in
The online check-in system was frequently mentioned as a convenient feature that reduced wait times for customers.
Pricing Concerns
Several reviews noted rising prices and the removal of discounts, which affected customer satisfaction.
Staff Friendliness
Overall, the staff was described as friendly and accommodating, although some interactions were criticized for being unprofessional.
- VRValerie Roberts3 days ago5.0i just wanted an inch off all around, and that's exactly what I got! I love it when my styist listens to what i want, not what they think would be best.
- ASAdam StanleyNov 17, 20255.0Jay does a good job! Price is good often there are coupons online. The app is great for not having to wait in line for along time.
- BCBob ClarkeOct 30, 20255.0Paula did a fantastic job! Great haircut and service!
- DDDavidAug 21, 20255.0I come in about every three weeks to see Donna, who cuts my hair. Always friendly, efficient, and does an incredible job cutting my hair. She has a great eye and attention to detail.
- TPTiffany PerryAug 12, 20251.02 employees were absolutely great, however 1 of the employees cut my daughters hair and completely jacked it up, its uneven, alot of pieces sticking out longer than other, having to pay more money for it to be fixed, on top of that when I asked her to fix it she took her scissors out with an attitude and cut straight across my kids hair with no comb or water spray AND made rude comments! And left her with this jacked up hair cut! A CHILD at that! She was absolutely the worst and im not normally one to complain but this was my kids school hair cut and she made it look awful! She was very upset as i was too! I never have a problem with great clips use them all the time but this go round has left me never wanting to go back again!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips North Pointe offer?
Great Clips North Pointe provides haircuts for men, women, and kids, along with beard trims, bang trims, shampooing, and styling services. Some salons also offer perm services.
Do I need to make an appointment at Great Clips North Pointe?
No appointment is necessary. Great Clips North Pointe welcomes walk-ins and also offers Online Check-In to save time by adding your name to the waitlist.
How does the Online Check-In system work at Great Clips North Pointe?
You can check in online to see estimated wait times and add yourself to the waitlist. You can also sign up for ReadyNext text alerts to get notified when your wait time is about 15 minutes.
What are the operating hours for Great Clips North Pointe?
Great Clips North Pointe is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Are Great Clips salons open during holidays?
Great Clips salons are closed on Thanksgiving Day and Christmas Day. Other holiday hours vary; for example, Great Clips North Pointe is closed on several other holidays as well.
Does Great Clips North Pointe sell hair care products?
Yes, they offer exclusively branded products like Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, as well as commercial brands such as American Crew®, Paul Mitchell®, and Sexy Hair®.
Can I request a specific stylist when checking in online?
No. For stylist safety, schedules aren't published and specific stylists can't be requested online. However, you can request a stylist upon arrival, though it may increase your wait time.
What nearby places can I visit before or after my haircut at Great Clips North Pointe?
You can visit nearby spots like GNC Live Well for vitamins, Rose Nails for nail care, or grab coffee at Peet's Coffee and Tea. There are also dining options such as IHOP, Texas Roadhouse, and ZENSHI Handcrafted Sushi nearby.
Are there convenient facilities nearby Great Clips North Pointe for a complete visit?
Yes, nearby you'll find a Kroger grocery store, multiple ATMs including First National Bank ATM and Coinme, as well as retail options like GameStop and Jewelry Repair & Watches, making it easy to combine errands with your haircut.
How can the nearby transit and services enhance my visit to Great Clips North Pointe?
Nearby services like Western Union and propane exchange at Blue Rhino Propane Exchange provide convenient access to financial and home needs, while being close to Great Clips allows you to manage multiple errands efficiently during your visit.