Great Clips in Durham, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 105 W NC Hwy 54 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Durham, NC!
Customer experiences varied significantly, with some praising the professionalism and skill of specific stylists like Drenna and Judy, while others reported rude behavior and poor haircut quality from different staff.
Customer Experience
Many customers expressed dissatisfaction with the overall atmosphere and service, citing long wait times, unprofessional attitudes, and lack of attention to customer requests.
Consistency
While some customers reported consistently good haircuts and service, others experienced significant discrepancies in quality, leading to frustration and disappointment.
Child-Friendly
Several reviews indicated that the location may not be suitable for children, with complaints about staff attitudes towards kids and the overall experience for young customers.
SB
Scott Becker
Feb 7, 2026
5.0
This place is great.I've been going to great clips for years.And sometimes I don't get a really great haircut, but I have not had a problem here.It has been awesome
BR
Blake Reaves
Feb 5, 2026
5.0
Judy always does a great job when cutting my hair. Her work stands the test of time and looks good even when I need a haircut.
BH
Bill Haste
Jan 30, 2026
5.0
Great service. The lady was very professional.
DS
Debra Schor
Jan 17, 2026
5.0
I just absolutely LOVE the way Judy cuts my hair! Can’t get any better than that!
Thanks Great Clips and Judy!
GG
Guy
Jan 16, 2026
1.0
My "Review" of the Great Clips Gauntlet: A Study in Regret
If you have ever wondered what it feels like to pay someone twenty dollars to ruin your self-esteem in under ten minutes, look no further than my recent "experience" at Great Clips. I walked in hoping for a simple maintenance trim and walked out looking like I had been involved in a high-speed collision with a lawnmower.
The "Check-In" Lie
It started with the app. I checked in online, and it promised a 15-minute wait. I arrived on time, only to be ignored by a stylist who looked at me with the warmth of a prison guard. I sat on a plastic chair for 45 minutes while the "estimated wait time" on the lobby screen blinked 0 minutes like a taunt. When I was finally called back, there was no greeting—just a sharp "Sit" and a plastic cape snapped around my neck so tightly I could feel my pulse in my ears.
The 12-Minute Speed Run
The stylist asked what I wanted. I barely got out the words "half-inch off the top" before the clippers were roaring. In 2026, Great Clips seems to have turned haircutting into a competitive speed sport. She moved with a frantic, jerky energy that felt more like she was harvesting wheat than styling hair. Every time the clippers hit the back of my head, it felt like she was trying to scrape a sticker off a windshield.
The Moment of Horror
About six minutes in, I felt a cold breeze on the side of my head where there shouldn't have been one. I looked in the mirror and saw a gap above my ear that looked like a topographical map of the Grand Canyon. When I politely pointed out that it looked uneven, she didn't apologize. Instead, she sighed—a heavy, theatrical sound—and told me my "head shape was difficult." She then proceeded to "fix" it by cutting the other side even shorter, turning a trim into an accidental, lopsided buzz cut.
The Aftermath
The "style" lasted exactly nine minutes. She didn't brush the hair off my neck; she just hit me with a blast of a blow dryer that sent itchy, jagged clippings down the back of my shirt. I paid the bill just to escape the hostile atmosphere. When I got home and looked in a three-way mirror, I realized the back was so crooked it looked like a staircase. I had to go to a real barber the next day to shave it all off just to make it look intentional.
The Verdict
Going to Great Clips isn't a haircut; it’s a gamble where the house always wins, and you lose your dignity. Between the rushed service, the total lack of basic technical skill, and the "customer is always wrong" attitude, it was easily the worst service experience of my life. Save your money, save your hair, and stay away.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips at 105 W NC Hwy 54 offer?
Great Clips provides haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling like updos, and some salons offer perms.
Can I check in online to save time at Great Clips?
Yes, you can use Online Check-in via the Great Clips app or website to add yourself to the waitlist, view estimated wait times, and receive ReadyNext text alerts to minimize waiting at the salon.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary as Great Clips is a walk-in salon. However, using Online Check-In can save you time by getting your spot on the waitlist before arrival.
What are the operating hours for Great Clips at 105 W NC Hwy 54 in Durham, NC?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays 9:00 AM to 6:00 PM, and Sundays 10:00 AM to 5:00 PM. Holiday hours vary; it's best to check ahead for closures.
Does this Great Clips location offer hair coloring or perm services?
Hair coloring is not offered. Perm services are available only at select salons, so please call the Durham location to confirm availability.
Where exactly is Great Clips located in Durham, NC?
Great Clips is located at 105 W NC Hwy 54, Suite 205, in Homestead Market, Durham, NC 27713.
What payment methods are accepted at Great Clips in Durham?
They accept Mastercard and Visa credit cards for payment.
Are there any wheelchair accessible entrances at the Great Clips salon?
Yes, the salon has a wheelchair accessible entrance available for customers.
What nearby dining options can I visit before or after my haircut at Great Clips?
You can enjoy meals at nearby restaurants such as Sabor Latin Street Grill for Latin American cuisine, Shiki Sushi for Asian dishes, or City Barbeque for barbecue.
Are there any nearby places where I can grab coffee close to Great Clips?
Yes, Starbucks and Circle K are nearby and offer coffee and quick snacks, ideal for a break before or after your haircut.
Can I combine a visit to Great Clips with some shopping or other services nearby?
Definitely! Great Clips is located in Homestead Market shopping center, near stores like Sprouts Farmers Market for groceries and health products, as well as beauty salons such as Illi & Co Hair Studio and My Salon Suite.
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