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Great Clips

4.0
(331 reviews)

Business Details

105 W NC Hwy 54, Durham, NC
27713, United States
(919) 361-1964
https://salons.greatclips.com/us/nc/durham/105-w-nc-hwy-54

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Durham, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 105 W NC Hwy 54 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Durham, NC!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Great Clips
105 W NC Hwy 54, Durham, NC
27713, United States

Hours

Reviews

4.0
331 reviews
5 stars
197
4 stars
52
3 stars
11
2 stars
15
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences varied significantly, with some praising the professionalism and skill of specific stylists like Drenna and Judy, while others reported rude behavior and poor haircut quality from different staff.

Customer Experience

Many customers expressed dissatisfaction with the overall atmosphere and service, citing long wait times, unprofessional attitudes, and lack of attention to customer requests.

Consistency

While some customers reported consistently good haircuts and service, others experienced significant discrepancies in quality, leading to frustration and disappointment.

Child-Friendly

Several reviews indicated that the location may not be suitable for children, with complaints about staff attitudes towards kids and the overall experience for young customers.
  • SB
    Scott Becker
    Feb 7, 2026
    5.0
    This place is great.I've been going to great clips for years.And sometimes I don't get a really great haircut, but I have not had a problem here.It has been awesome
  • BR
    Blake Reaves
    Feb 5, 2026
    5.0
    Judy always does a great job when cutting my hair. Her work stands the test of time and looks good even when I need a haircut.
  • BH
    Bill Haste
    Jan 30, 2026
    5.0
    Great service. The lady was very professional.
  • DS
    Debra Schor
    Jan 17, 2026
    5.0
    I just absolutely LOVE the way Judy cuts my hair! Can’t get any better than that! Thanks Great Clips and Judy!
  • GG
    Guy
    Jan 16, 2026
    1.0
    My "Review" of the Great Clips Gauntlet: A Study in Regret If you have ever wondered what it feels like to pay someone twenty dollars to ruin your self-esteem in under ten minutes, look no further than my recent "experience" at Great Clips. I walked in hoping for a simple maintenance trim and walked out looking like I had been involved in a high-speed collision with a lawnmower. The "Check-In" Lie It started with the app. I checked in online, and it promised a 15-minute wait. I arrived on time, only to be ignored by a stylist who looked at me with the warmth of a prison guard. I sat on a plastic chair for 45 minutes while the "estimated wait time" on the lobby screen blinked 0 minutes like a taunt. When I was finally called back, there was no greeting—just a sharp "Sit" and a plastic cape snapped around my neck so tightly I could feel my pulse in my ears. The 12-Minute Speed Run The stylist asked what I wanted. I barely got out the words "half-inch off the top" before the clippers were roaring. In 2026, Great Clips seems to have turned haircutting into a competitive speed sport. She moved with a frantic, jerky energy that felt more like she was harvesting wheat than styling hair. Every time the clippers hit the back of my head, it felt like she was trying to scrape a sticker off a windshield. The Moment of Horror About six minutes in, I felt a cold breeze on the side of my head where there shouldn't have been one. I looked in the mirror and saw a gap above my ear that looked like a topographical map of the Grand Canyon. When I politely pointed out that it looked uneven, she didn't apologize. Instead, she sighed—a heavy, theatrical sound—and told me my "head shape was difficult." She then proceeded to "fix" it by cutting the other side even shorter, turning a trim into an accidental, lopsided buzz cut. The Aftermath The "style" lasted exactly nine minutes. She didn't brush the hair off my neck; she just hit me with a blast of a blow dryer that sent itchy, jagged clippings down the back of my shirt. I paid the bill just to escape the hostile atmosphere. When I got home and looked in a three-way mirror, I realized the back was so crooked it looked like a staircase. I had to go to a real barber the next day to shave it all off just to make it look intentional. The Verdict Going to Great Clips isn't a haircut; it’s a gamble where the house always wins, and you lose your dignity. Between the rushed service, the total lack of basic technical skill, and the "customer is always wrong" attitude, it was easily the worst service experience of my life. Save your money, save your hair, and stay away.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.

Brand Certified Facts from Great Clips

Great Clips partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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