Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Concord, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5011 Weddington Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Concord, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
308 reviews
5 stars
253
4 stars
29
3 stars
7
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendly and professional staff, some reported unprofessional behavior and a lack of respect from certain employees.
Haircuts
Overall, customers are satisfied with the quality of haircuts, noting that stylists are skilled and attentive to their needs, although there are isolated complaints about poor service.
Cleanliness and Environment
The location is frequently described as clean and organized, contributing positively to the overall customer experience.
Wait Times
Many customers appreciate the short wait times, especially when using the online check-in system.
- PPphllip pearman4 days ago5.0Always amazing service at this location.
- MTMichelle TrottJan 2, 20264.0They don’t take appointments, but they accommodated me very well. I got a shampoo and very good haircut and style. They just don’t do hair coloring. please keep in mind. My hair was very long and they cut it back up to my shoulders.
- AMAnand MadhavanNov 19, 20251.0The lady was not happy to do the hair cut and she did it worst..this is second time happening and hence posting this .I felt a tone of discrimination in the way she was talking to me..Request to Great clips is, you are not doing it for free and I am paying you the money with tips for the worst service..pls be customer centric and you will also get a competitor soon.Train your employees to be respectful to customers.Worst service
- AEAndrea EinarsonNov 6, 20255.0Great location with friendly staff; clean and organized, for sure!
- DMDorinda MelsheimerOct 3, 20255.0Jenifer was very professional. She actually took time with me to talk about making my hair healthier. I received a great hair cut.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips Willow Oaks Crossing offer?
Great Clips offers haircuts for men, women, and children, as well as beard and bang trims, shampooing, blow dry, hair styling including updos, and in some salons, perms.
Can I make an appointment at Great Clips Willow Oaks Crossing?
No appointment is necessary; Great Clips is a walk-in salon. You can also use Online Check-In to add yourself to the waitlist and save time.
How does the Online Check-In system work at Great Clips?
You can check in online to see estimated wait times and add yourself to the waitlist. ReadyNext text alerts notify you when your wait is about 15 minutes, allowing you to arrive just in time.
Does Great Clips Willow Oaks Crossing sell haircare products?
Yes, Great Clips sells their own branded haircare lines as well as popular commercial brands like American Crew, Paul Mitchell, and Sexy Hair.
What are the business hours for Great Clips Willow Oaks Crossing?
The salon is open Monday through Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 5 PM.
Is Great Clips Willow Oaks Crossing wheelchair accessible?
Yes, the salon has a wheelchair accessible entrance to accommodate all customers.
Are there nearby places where I can grab a meal before or after my haircut?
Yes, nearby restaurants include The Full Moon Oyster Bar, ZENSHI Handcrafted Sushi, Nonna's Italian Restaurant, and Blues BBQ, all convenient options for dining near Great Clips.
Where can I find nearby shops or services to visit along with Great Clips?
Great Clips is located in Willow Oaks Crossing, which includes a Publix Super Market, pharmacy, PostNet printing services, and NOA Nails Spa for nail treatments.
Are there pet-related services near Great Clips Willow Oaks Crossing?
Yes, Woof Gang Bakery & Grooming Concord is nearby for pet grooming and pet supplies, making it easy for pet owners to visit along with their haircut appointment.
What payment methods are accepted at Great Clips Willow Oaks Crossing?
The salon accepts major credit cards including Mastercard and Visa, and also accepts debit card payments.