Great Clips in Concord, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 6020 Bayfield Pkwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Concord, NC!
Customer experiences with stylists vary significantly; some stylists receive high praise for their skills, while others are criticized for poor execution and lack of attention to customer requests.
Customer Service
Many customers appreciate the friendly and professional demeanor of the staff, although there are instances of poor service and communication.
Wait Times
Customers generally find the online check-in system convenient, but there are complaints about being skipped in line or experiencing longer than expected wait times.
Overall Satisfaction
While some customers express high satisfaction with their haircuts and the service, others report negative experiences that lead to dissatisfaction and reluctance to return.
DB
Delores Brandon
Jan 22, 2026
5.0
Lacy does a fabulous haircut. She listened to how I want it cut and offers suggestions. I will continue to return to her every 3-4 weeks by signing in on the app the days she is workings.
CM
Christopher McMillan
Dec 30, 2025
1.0
No mass transit to help get here as a blind customer. 56 dollar Uber or Lyft
BL
Brent Loper
Dec 16, 2025
5.0
Lola is the best!
JB
Jean Brown
Dec 4, 2025
5.0
The stylist gave me just what I wanted, and I was pleased with the cut.
TB
Tyler Biggs
Nov 4, 2025
2.0
I've been going to different Great Clips for many years and I try to stick to one location but I can't sometimes. This location has a different person cutting my hair every time and they never get my haircut right even with the notes and me verbally confirming what I'm wanting. Fading and blending skills aren't anywhere to be found with any stylist that I've encountered except a few. Maybe a training issue?? Be careful going to this location and other locations unless you have a specific stylist that you know will cut your hair worth a crap.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Afton Ridge offer?
Great Clips Afton Ridge offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Other services include shampoo, blow dry, hair styling like updos, and some salons offer perms.
Do I need an appointment to get a haircut at Great Clips Afton Ridge?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to join the waitlist and save time.
How does the Online Check-In system work at Great Clips?
You can add yourself to the waitlist online, see estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes, allowing you to avoid waiting inside the salon.
When is Online Check-In available during the day?
Online Check-In is available starting five minutes after the salon opens until 30 minutes before closing time or until the estimated wait time exceeds remaining open hours.
Can I request a specific stylist when using Online Check-In?
No, stylist requests are not available online to ensure safety and privacy. You can request a stylist in person when you arrive, though it may increase your wait time.
What are the operating hours for Great Clips Afton Ridge in Concord, NC?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays 9:00 AM to 6:00 PM, and Sundays 10:00 AM to 5:00 PM, with some holiday exceptions including closures on Thanksgiving and Christmas Day.
What payment options does Great Clips accept?
Great Clips Afton Ridge accepts Mastercard and Visa credit cards. Debit cards are also accepted; cash-only is not required.
What haircare products are available for purchase at Great Clips?
The salon offers their own branded lines—Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™—as well as commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
Where can I find The Charlotte SEO LLC in relation to Great Clips Afton Ridge?
The Charlotte SEO LLC, an internet marketing service, is located nearby Great Clips Afton Ridge, making it convenient for clients who might be visiting the area for business or marketing services to stop by the salon for a haircut.
Are there any food options near Great Clips Afton Ridge for customers to visit before or after their haircut?
Yes, Jersey Mike's Subs and Chick-fil-A are nearby fast food and sandwich restaurants, perfect for grabbing a quick meal before or after your salon visit.
What nearby health and wellness services can customers access near Great Clips Afton Ridge?
Customers can visit Massage Envy - Concord for massage services or Carolina Dental Specialists for dental and orthodontic care, both located close to Great Clips Afton Ridge for convenient multi-service trips.
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