Business Details
About
Hair SalonBeauty Salon
Great Clips in Concord, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 9900 Poplar Tent Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Concord, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
220 reviews
5 stars
129
4 stars
37
3 stars
7
2 stars
6
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Feedback on staff professionalism is mixed, with some customers praising friendly and attentive service, while others report rudeness and unprofessional behavior.
Haircut Quality
The quality of haircuts varies significantly; some customers are satisfied with their cuts, while others report severe dissatisfaction and mistakes.
Customer Experience
Many customers appreciate the clean environment and welcoming atmosphere, but there are complaints about long wait times and poor management.
Child-Friendly
Several reviews highlight the salon's suitability for children's haircuts, with some stylists being particularly praised for their patience and care.
Management Issues
There are multiple complaints regarding management and scheduling, including issues with appointments and staff availability.
- MRMohammed RizwanNov 11, 20255.0Good Service
- AAAmyOct 28, 20255.0A very good,clean hair salon with talented stylists and very good management.Attentive to customers and great product selection.
- JGJesse GonzalezOct 9, 20255.0Alberta has always done an excellent job cutting my hair. She is thorough and does a meticulous job on my haircut.
- RBRaj Kumar BOct 6, 20251.0Terrible experience. The staff was extremely rude and unprofessional from the moment I walked in. There was no basic courtesy, and they made me feel very unwelcome. I will never visit this Great Clips location again and do not recommend it to anyone.
- LSLiam SheltonSep 28, 20251.0Barber complete disregarded what I said. Trimmed the sides extremely short and took nothing of the top. Looks horrible.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips Concord offer?
Great Clips Concord provides haircuts for men, women, children, and seniors; bang, neck, and beard trims; shampooing; blow drying; and styling such as updos. Some salons also offer perms.
Can I book an appointment at Great Clips on Poplar Tent Rd?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to add your name to the waitlist and save time.
How does the Online Check-In system work at Great Clips?
With Online Check-In, you can see estimated wait times, add yourself to the waitlist before arriving, and sign up for ReadyNext text alerts to get notified when it's almost your turn.
Are Great Clips salons open on weekends and holidays?
Yes, Great Clips Concord is open weekends with varying hours: Saturdays 9am-6pm, Sundays 11am-5pm. They are closed on Thanksgiving and Christmas Day. Holiday hours vary, so check local salon hours before visiting.
Does Great Clips Concord offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What payment methods are accepted at Great Clips on Poplar Tent Rd?
They accept Mastercard and Visa debit and credit cards.
Can I request a specific stylist using Online Check-In?
No, stylist requests cannot be made through Online Check-In. However, you can request a stylist in person upon arrival, though this may increase waiting time.
What nearby restaurants can I visit before or after my haircut at Great Clips Concord?
You can enjoy a meal at Johnny Brusco's New York Style Pizza for Italian and pizza dishes, or try Asian flavors at Red Dragon or ZENSHI Handcrafted Sushi, all conveniently located near the salon.
Are there coffee shops near Great Clips at Cannon Crossroads Shopping Center?
Yes, a Starbucks coffee shop is located nearby, perfect for grabbing a coffee before or after your salon visit.
What other services can I access near Great Clips Concord on Poplar Tent Rd?
Nearby you can find Moskowitz Dental for dental care, UPS Authorized Shipping Outlet for shipping needs, and CC & Company Salon if you're looking for additional beauty salon services.