Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
289 reviews
5 stars
228
4 stars
25
3 stars
7
2 stars
6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Seth, Kitty, and Breanna.
Product Variety
Customers appreciated the wide selection of products, particularly bath bombs and soaps, although some noted occasional stock issues.
Store Atmosphere
The store was frequently described as inviting and well-organized, with a pleasant aroma that enhances the shopping experience.
Mixed Experiences
While most reviews were positive, there were notable complaints about rude staff interactions and inconsistent customer service.
Pricing Concerns
Some customers found the prices to be high, but many felt the quality justified the cost.
- KMkaden mcclendonNov 10, 20255.0Nikki and Brooklyn were the sweetest girls ever!! Made the lush experience soo much fun and interactive! I will definitely be returning to get some more products, thank you!
- DDDiggory DouglassOct 13, 20255.0Had a fantastic experience. Emily knows her products and scents and helped us make the right purchases. Such a fun crew working here. Very friendly.
- LALB AllenSep 21, 20255.0One of my favorite stores. I can stay in here for hours. Customer service is always great! This company is on my Christmas wish list EVERY YEAR! 😁 (They are less generous with samples than my experience with other stores in NJ and NY. Might be economical, unsure.)
- MCMike CarrellAug 19, 20255.0The customer service was excellent. Spent a lot of time helping my son and his acne has completely cleared up because of fresh pharmacy soap.
- TTThanh TranJul 31, 20251.0Went to this location in July and the staff was super rude and mean. Asked for help on the body balm and they said they don’t know if they’re stocked but it was laying out right there. I just wanted some information and any helpful tips on the product. Then asked for a sample and they reprimanded me asking why do you want it ?? I’ve been a long time customer of Lush and this was terrible customer service compared to other cities’ locations…
Frequently Asked Questions About Lush Cosmetics South Park Mall
What types of products does Lush Cosmetics South Park Mall offer?
They offer fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more, including bath bombs, bubble bars, hair treatments, face cleansers, and body lotions.
What are the store hours for Lush Cosmetics South Park Mall?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Lush Cosmetics South Park Mall offer delivery or pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery, but delivery is marked as not offered, so checking with the store is advised.
Which payment methods are accepted at Lush Cosmetics South Park Mall?
They accept American Express, Android Pay, Apple Pay, cash, checks, Discover, financing, Mastercard, PayPal, Samsung Pay, and Visa.
Is proof of vaccination required to visit Lush Cosmetics South Park Mall?
No, proof of COVID-19 vaccination is not required.
Where is Lush Cosmetics South Park Mall located?
It is located at 4400 Sharon Rd., G26A, Charlotte, NC 28211, inside South Park Mall.
What nearby places can I visit when shopping at Lush Cosmetics South Park Mall?
You can visit Jamba for smoothies, Warby Parker for eyewear, and Cinnabon for delicious treats, all located near South Park Mall for a convenient shopping experience.
Is there a convenient transit option near Lush Cosmetics South Park Mall?
Yes, the SouthPark Transit Center - CATS bus station is nearby, providing easy public transportation access to the store.
Are there other popular retail stores near Lush Cosmetics South Park Mall?
Nearby retail stores include Warby Parker for eyewear, Papyrus for cards and stationery, and Victoria's Secret for clothing and lingerie, making South Park Mall a great shopping destination.
What services does Lush Cosmetics South Park Mall offer for parties and celebrations?
They offer services for bachelorette parties, graduation parties, birthday celebrations, engagement parties, sweet 16 parties, bridal showers, and kids and teens parties.