Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, although there were some reports of rude behavior from specific employees.
Product Quality
Customers consistently highlighted the high quality of the cosmetics and bath products, particularly the bath bombs and soaps.
Store Atmosphere
The store was described as inviting and well-organized, with a pleasant aroma that enhances the shopping experience.
Mixed Experiences
While many reviews were positive, there were notable complaints about inconsistent service and stock issues, particularly during busy periods.
ET
Ekaterina Teteneva
Dec 6, 2025
5.0
Top quality cosmetics, suitable for all ages and skin types! Love their bath bombs!
KM
kaden mcclendon
Nov 10, 2025
5.0
Nikki and Brooklyn were the sweetest girls ever!! Made the lush experience soo much fun and interactive! I will definitely be returning to get some more products, thank you!
DD
Diggory Douglass
Oct 13, 2025
5.0
Had a fantastic experience. Emily knows her products and scents and helped us make the right purchases. Such a fun crew working here. Very friendly.
LA
LB Allen
Sep 21, 2025
5.0
One of my favorite stores. I can stay in here for hours. Customer service is always great! This company is on my Christmas wish list EVERY YEAR! 😁
(They are less generous with samples than my experience with other stores in NJ and NY. Might be economical, unsure.)
MC
Mike Carrell
Aug 19, 2025
5.0
The customer service was excellent. Spent a lot of time helping my son and his acne has completely cleared up because of fresh pharmacy soap.
Frequently Asked Questions About Lush Cosmetics South Park Mall
What types of products does Lush Cosmetics South Park Mall offer?
They offer fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more, including bath bombs, bubble bars, hair treatments, face cleansers, and body lotions.
What are the store hours for Lush Cosmetics South Park Mall?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Lush Cosmetics South Park Mall offer delivery or pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery, but delivery is marked as not offered, so checking with the store is advised.
Which payment methods are accepted at Lush Cosmetics South Park Mall?
They accept American Express, Android Pay, Apple Pay, cash, checks, Discover, financing, Mastercard, PayPal, Samsung Pay, and Visa.
Is proof of vaccination required to visit Lush Cosmetics South Park Mall?
No, proof of COVID-19 vaccination is not required.
Where is Lush Cosmetics South Park Mall located?
It is located at 4400 Sharon Rd., G26A, Charlotte, NC 28211, inside South Park Mall.
What nearby places can I visit when shopping at Lush Cosmetics South Park Mall?
You can visit Jamba for smoothies, Warby Parker for eyewear, and Cinnabon for delicious treats, all located near South Park Mall for a convenient shopping experience.
Is there a convenient transit option near Lush Cosmetics South Park Mall?
Yes, the SouthPark Transit Center - CATS bus station is nearby, providing easy public transportation access to the store.
Are there other popular retail stores near Lush Cosmetics South Park Mall?
Nearby retail stores include Warby Parker for eyewear, Papyrus for cards and stationery, and Victoria's Secret for clothing and lingerie, making South Park Mall a great shopping destination.
What services does Lush Cosmetics South Park Mall offer for parties and celebrations?
They offer services for bachelorette parties, graduation parties, birthday celebrations, engagement parties, sweet 16 parties, bridal showers, and kids and teens parties.