Lush Cosmetics South Park Mall

4.5
292 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics South Park Mall
4400 Sharon Rd., Charlotte, NC
28211, United States

Hours

Reviews

4.5
292 reviews
5 stars
231
4 stars
25
3 stars
7
2 stars
6
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, although there were some reports of rude behavior from specific employees.

Product Quality

Customers consistently highlighted the high quality of the cosmetics and bath products, particularly the bath bombs and soaps.

Store Atmosphere

The store was described as inviting and well-organized, with a pleasant aroma that enhances the shopping experience.

Mixed Experiences

While many reviews were positive, there were notable complaints about inconsistent service and stock issues, particularly during busy periods.
  • ET
    Ekaterina Teteneva
    Dec 6, 2025
    5.0
    Top quality cosmetics, suitable for all ages and skin types! Love their bath bombs!
  • KM
    kaden mcclendon
    Nov 10, 2025
    5.0
    Nikki and Brooklyn were the sweetest girls ever!! Made the lush experience soo much fun and interactive! I will definitely be returning to get some more products, thank you!
  • DD
    Diggory Douglass
    Oct 13, 2025
    5.0
    Had a fantastic experience. Emily knows her products and scents and helped us make the right purchases. Such a fun crew working here. Very friendly.
  • LA
    LB Allen
    Sep 21, 2025
    5.0
    One of my favorite stores. I can stay in here for hours. Customer service is always great! This company is on my Christmas wish list EVERY YEAR! 😁 (They are less generous with samples than my experience with other stores in NJ and NY. Might be economical, unsure.)
  • MC
    Mike Carrell
    Aug 19, 2025
    5.0
    The customer service was excellent. Spent a lot of time helping my son and his acne has completely cleared up because of fresh pharmacy soap.

Frequently Asked Questions About Lush Cosmetics South Park Mall

What types of products does Lush Cosmetics South Park Mall offer?

They offer fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more, including bath bombs, bubble bars, hair treatments, face cleansers, and body lotions.

What are the store hours for Lush Cosmetics South Park Mall?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.