Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Charlotte, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 7617 Pineville-Mathews Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Charlotte, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
218 reviews
5 stars
150
4 stars
20
3 stars
8
2 stars
9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with haircuts, with some praising the quality and others expressing dissatisfaction with uneven cuts and unprofessional behavior from certain stylists.
Staff Professionalism
While many customers appreciated the friendliness and professionalism of certain stylists, there were notable complaints about rudeness and lack of attention from others, particularly management.
Cleanliness and Environment
The location was generally described as clean and welcoming, contributing positively to the overall customer experience.
Wait Times
Some customers experienced long wait times despite checking in online, leading to frustration regarding the scheduling process.
Overall Satisfaction
Overall, the business received mixed reviews, with some loyal customers expressing satisfaction and others indicating they would not return due to poor experiences.
- JFJoyce FergusonDec 23, 20255.0Always good service.
- HBHunt BlatzDec 16, 20252.020251211: I usually go to the GC at Carmel & Quail Hollow or the Arboretum - both are farther away from home than this one at Carmel & Pineville-Matthews. This time, my cut was uneven and hairs were missed on my neck. I usually for go gels as I get my hair cur short so I don't need them. She put gel in it anyway without asking. My doo looked fine on the way out the door, but once I took a shower at, the glue was gone. I left on a trip the next morning, and it's hard to get something like this fixed without paying gor another cut.
- ESEric StandridgeNov 22, 20255.0Always get a good cut here. Friendly staff.
- BMBrittany MeyersOct 5, 20255.0Christine did an incredible job on my hair. She usually does my sons and always kills it so I wasn’t hesitant to have work on mine! To top that off she is super personable and easy to talk to! Won’t be going anywhere else! Camil did my son’s hair today while I was getting mine done and did a phenomenal job!
- MMMeberOct 4, 20251.0My hair looks horrible. The stylist cut my bangs way too short
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Carmel Commons offer?
Great Clips provides affordable haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blow drys, styling such as updos, and select salons offer perms.
Is an appointment necessary at Great Clips Carmel Commons?
No appointment is needed; you can walk in anytime or use Online Check-In to save your spot on the waitlist.
How can I save time when visiting Great Clips for a haircut?
Use Online Check-In to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts notifying you when your wait is about 15 minutes.
What are the salon hours at Great Clips on Pineville-Mathews Rd?
Monday to Friday, 9 AM to 8 PM; Saturday, 8:30 AM to 5:30 PM; Sunday, 10 AM to 5 PM.
Does Great Clips Carmel Commons provide hair coloring services?
No, Great Clips salons do not offer hair coloring services.
What payment methods are accepted at Great Clips?
Mastercard and Visa credit cards are accepted payment methods.
How can customers find Great Clips Carmel Commons easily?
Great Clips is located at 7617 Pineville-Mathews Rd, Ste B, Charlotte, NC, inside Carmel Commons shopping center.
What nearby places can I visit before or after my appointment at Great Clips?
Carmel Commons Shopping Center offers various shops and eateries, such as Chicken Salad Chick and The Fresh Market, for a convenient stop before or after your visit.
Are there any fitness or wellness centers near Great Clips Carmel Commons?
Yes, Planet Fitness gym and Benchmark Physical Therapy clinic are nearby, providing options to work out or recover on the same visit trip.
What should I do when I arrive at the salon if I checked in online?
Upon arrival, check in at the receptionist desk to let the stylists know you have arrived and to complete your check-in.