Business Details
About
Hair SalonBeauty Salon
Great Clips in Charlotte, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 16049 Johnston Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Charlotte, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
217 reviews
5 stars
140
4 stars
32
3 stars
5
2 stars
5
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some stylists are praised for their friendliness and attentiveness, while others are criticized for being rude or dismissive.
Haircut Quality
The quality of haircuts varies significantly; some customers report excellent results, while others express dissatisfaction with rushed or poorly executed cuts.
Staff Consistency
Certain stylists, like Trisha and Mike, receive consistent praise, while others are noted for inconsistency in skill and service.
Cleanliness and Environment
The salon is generally described as clean and well-maintained, contributing positively to the customer experience.
Appointment Management
There are complaints about appointment management and service denial close to closing time, indicating potential issues with scheduling and customer handling.
- LRLinda RiggsOct 29, 20251.0Horrible!! I went there 2 weeks ago Wednesday morning around 8:30. No personality. She didn't look me in the eye, didn't introduce herself or even smile. She did the worst job cutting my hair. It's not even. Very disappointed. Don't go there!!
- JWJohn WaskinSep 25, 20255.0Chandler does a great job and listens when you tell her how you want your haircut!
- TDTherese DSep 5, 20255.0My stylist was Chandler and this is my first time at this location and let me tell you wow! I was blown away by the customer service and my haircut. She was friendly and caring. I got a haircut and a shampoo. The shampoo was so relaxing. I cant wait for my next haircut and I've finally found my hairstylist! Thank you guys!
- DMdamon manuelSep 5, 20255.0Chandler is super nice and gives a great cut! Can’t wait to see her again! Definitely recommending my family and friends to her!
- RRRyan ReevesSep 4, 20255.0Stopped in to get a quick trim after work and decided to try out this location as the wait time was not as long as other locations - and I am so glad I stopped by. I was greeted when I walked in and noticed the employees working hard cleaning up the shop even with no customers. Allison called me back and began working on my haircut. She was so friendly and gave me her full attention when discussing what I was wanting to do with my hair. While cutting my hair, we had some great conversations and she did a fantastic job making me feel right at home. I have not always had positive experiences with other locations in the past but this specific location will definitely become my new go-to spot. Great job Allison for a great haircut and a great chat!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Hunter's Crossing offer?
Great Clips Hunter's Crossing provides haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Other services include shampoo, blow dry, hair styling such as updos, and select salons offer perms.
Can I check in online to save waiting time?
Yes, you can use Online Check-In via the Great Clips app or website to join the waitlist, view estimated wait times, and receive a text alert when your wait time is about 15 minutes.
Do I need an appointment to visit Great Clips at Hunter's Crossing?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot and reduce waiting time.
What are Great Clips Hunter's Crossing's operating hours?
The salon is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 5:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
What payment methods are accepted at Great Clips Hunter's Crossing?
Great Clips accepts Mastercard and Visa for payment.
Are Great Clips salons wheelchair accessible?
Yes, this location has a wheelchair-accessible entrance to ensure accessibility for all guests.
What nearby restaurants can I visit before or after my haircut?
Nearby restaurants include Papa Johns Pizza, Firehouse Subs, Amazing Wok for Chinese and Asian cuisine, Wendy's for fast food burgers, and Elwoods Barbecue & Burger Bar.
Are there fitness or wellness centers close to Great Clips Hunter's Crossing?
Yes, Crunch Fitness and Crunch Fitness - Ballantyne gyms, as well as Prime IV Hydration & Wellness, are nearby for your fitness and wellness needs.
What other beauty and personal care services are available in the area?
Nearby beauty services include C K Nails Spa for nail care, serenity salon & spa for hair and spa services, and Treatment Salon specializing in hair extensions and hair replacement.
Can I get dental care near Great Clips Hunter's Crossing?
Yes, Family Dental Choice, including pediatric dental services, is located nearby to provide dental care.