Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Charlotte, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 16049 Johnston Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Charlotte, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
221 reviews
5 stars
140
4 stars
33
3 stars
5
2 stars
6
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied significantly, with some stylists receiving praise for their attentiveness and skill, while others were criticized for poor cuts and unprofessional behavior.
Staff Friendliness
Many customers noted the friendliness and professionalism of certain stylists, particularly Chandler, Mike, and Brenda, while others reported rude interactions with staff.
Inconsistency
There were numerous reports of inconsistent haircut quality, with some customers receiving excellent results while others experienced significant dissatisfaction.
Appointment Issues
Several customers expressed frustration with appointment management, including issues with online check-ins and perceived disregard for scheduled times.
Cleanliness and Environment
The salon was generally described as clean and well-maintained, contributing positively to the overall customer experience.
- RORobin OwensDec 16, 20251.0The sign on the door says 8 AM. I sat out front until 10 after eight and no one ever showed up. I drove 30 minutes to that location because of the time it opened.
- APamruth pDec 6, 20251.0Wouldn’t go here again. Don’t know the name of lady but she was sloppy and lazy in her job.
- MRM RDec 6, 20255.0I’ve been coming to this location for a while and always requested the same stylist. I went in recently and was told they no longer worked there. Alexis cut my hair and did a great job. I’m very particular about my haircut and she checked in several times throughout the cut to make sure I was happy with everything. I’ll definitely be back to see her!
- MTM TDec 1, 20252.0Ben here several times over the past year, and every single time it's a different person. Just received one of the worst haircuts ever that is uneven and rough from the extreme rubbing of clippers against my head. No care for trimmings getting on or in my shirt because the cape was taken off in the middle to trim the neckline then put back on without cleaning and flipping other trimmings under the cape which I had to dust off once done. I knew this was going to be a mistake before I even sat down due to lackluster people skills that weren't quite friendly, but at the same time almost seemed passive aggressive. I try not to seem rude by refusing service from someone but I don't think that's going to happen anymore. Will not return.
- LRLinda RiggsOct 29, 20251.0Horrible!! I went there 2 weeks ago Wednesday morning around 8:30. No personality. She didn't look me in the eye, didn't introduce herself or even smile. She did the worst job cutting my hair. It's not even. Very disappointed. Don't go there!!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Hunter's Crossing offer?
Great Clips Hunter's Crossing provides haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Other services include shampoo, blow dry, hair styling such as updos, and select salons offer perms.
Can I check in online to save waiting time?
Yes, you can use Online Check-In via the Great Clips app or website to join the waitlist, view estimated wait times, and receive a text alert when your wait time is about 15 minutes.
Do I need an appointment to visit Great Clips at Hunter's Crossing?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot and reduce waiting time.
What are Great Clips Hunter's Crossing's operating hours?
The salon is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 5:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
What payment methods are accepted at Great Clips Hunter's Crossing?
Great Clips accepts Mastercard and Visa for payment.
Are Great Clips salons wheelchair accessible?
Yes, this location has a wheelchair-accessible entrance to ensure accessibility for all guests.
What nearby restaurants can I visit before or after my haircut?
Nearby restaurants include Papa Johns Pizza, Firehouse Subs, Amazing Wok for Chinese and Asian cuisine, Wendy's for fast food burgers, and Elwoods Barbecue & Burger Bar.
Are there fitness or wellness centers close to Great Clips Hunter's Crossing?
Yes, Crunch Fitness and Crunch Fitness - Ballantyne gyms, as well as Prime IV Hydration & Wellness, are nearby for your fitness and wellness needs.
What other beauty and personal care services are available in the area?
Nearby beauty services include C K Nails Spa for nail care, serenity salon & spa for hair and spa services, and Treatment Salon specializing in hair extensions and hair replacement.
Can I get dental care near Great Clips Hunter's Crossing?
Yes, Family Dental Choice, including pediatric dental services, is located nearby to provide dental care.