Business Details
About
Hair SalonBeauty Salon
Great Clips in Charlotte, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 9510 Riverbend Village Dr. offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Charlotte, NC!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
376 reviews
5 stars
273
4 stars
45
3 stars
20
2 stars
9
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with haircuts are inconsistent, with some praising specific stylists while others report poor cuts and lack of attention to detail.
Staff Friendliness
Many customers appreciate the friendly and professional demeanor of the staff, particularly highlighting individual stylists.
Cleanliness Issues
Several reviews mention concerns about the cleanliness of the salon, including dirty tools and unsanitary conditions.
Appointment Management
Customers express frustration with appointment scheduling and wait times, noting issues with being skipped or the salon closing early.
Child-Friendly
Feedback indicates mixed experiences with children's haircuts, with some stylists being patient and others rushing through the service.
- DMDavid Morrison4 days ago1.0I have been coming to this location for over 6 years, before it was this location, but across the street in another shopping center. I came every 3 weeks, 2 weeks in the summer, either Monday Tuesday or Wednesday. The price has doubled, but I havent missed a week except during covid. Tonight I come on a Thursday due to work and leave with a literal bald spot on the side of my head. Smooth, no hair. Gone. I already had to go lower than normal because she screwed up with a 6 guard and to fix it I told her to just use a 4 guard on my whole head. Now i have a bald spot. My side burn on the other side of my head is way too high and crooked. And I have a bald spot on the side of my head. Every time I'm here there are new people. I give up. Stay away from this location.
- EJEsteban Diaz Jr.Sep 14, 20255.0Fantastic!
- KKKyle KennedyAug 11, 20255.0Emi is great. She does it right every time. I'm fairly picky and usually have an issue with most haircuts, but she gets it done. Hope they keep her around. She also knows what kind of hair product I need, so that's always a plus
- YHYvonne HarrisJun 19, 20253.0The stylist did not give an even smooth cut, left bald spots on the left side, nor was she friendly.
- LCLinda Foreman CamposJun 14, 20255.0Great
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Riverbend Village offer?
Great Clips offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, and hair styling including updos. Some salons offer perms; please check locally.
Can I schedule an appointment at Great Clips Riverbend Village?
Great Clips operates as a walk-in salon, so appointments are not required. You can walk in anytime or use Online Check-In to join the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In lets you see estimated wait times and add yourself to the wait list before arriving. You can also sign up for ReadyNext text alerts, which notify you when it's your turn, helping you save time waiting in the salon.
What are the hours of operation for Great Clips at Riverbend Village?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas Day.
Does Great Clips Riverbend Village offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Are hair care products available for purchase at this Great Clips location?
Yes, the salon sells exclusive haircare products such as Solutions by Great Clips® and Tea Tree Solutions, plus popular brands like American Crew® and Paul Mitchell®.
What payment methods are accepted at Great Clips Riverbend Village?
Great Clips accepts major credit cards including MasterCard and Visa.
What nearby stores can I visit when I come to Great Clips Riverbend Village?
Near Great Clips, you can visit Red Wing Shoes for footwear and accessories, The UPS Store 4326 for printing and shipping needs, and Elife Nail Spa for nail and beauty services.
Are there dining options near Great Clips Riverbend Village for before or after your haircut?
Yes, nearby dining options include Jersey Mike's Subs for sandwiches, Chicken Salad Chick for southern-style meals, and Margaritas at Riverbend offering Mexican cuisine and a bar experience.
How can nearby services like The Joint Chiropractic or Riverbend Veterinary PetCare Hospital be beneficial to customers visiting Great Clips?
While visiting Great Clips, customers can conveniently access wellness services at The Joint Chiropractic for chiropractic care or visit Riverbend Veterinary PetCare Hospital for pet health needs, making Riverbend Village a convenient location for multiple errands.