Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Charlotte, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 11218 Providence Rd W offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Charlotte, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
193 reviews
5 stars
105
4 stars
32
3 stars
13
2 stars
7
1 star
36
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customer experiences with stylists vary widely, with some praising their skills while others report poor haircuts and lack of attention to detail.
Customer Service
Feedback indicates inconsistent customer service, with some customers experiencing rudeness and lack of professionalism from staff.
Cleanliness and Safety
Several reviews mention cleanliness and safety measures, particularly during COVID, but some customers noted unsatisfactory sanitation practices.
Overall Experience
While many customers express satisfaction with their haircuts and the overall experience, there are significant complaints about rushed services and negative interactions.
- KRKirti RautNov 29, 20255.0Damante has done an amazing job for me and my kids. He exactly does the style you ask for. Highly recommended.
- BHBarbara HaynesNov 13, 20255.0I don't know who cut my but the hair cut was great and I had many compliments on it. usually whoever cuts my hair does a great job and I dion't worry when I sit down in that seat
- DBDavid BeachelAug 17, 20255.0Great stylists, reasonable prices. One stylist, Rocky, is awesome!
- CGCheryl GuzmanAug 15, 20255.0Got a terrific haircut from Karen! Sad that I saw a negative review from a guy earlier this week complaining that she was sitting while doing his hair. If he had taken the time to talk to her he would have learned that she is partially disabled and the stool (which is made for the purpose she was using it) was a tool that allowed her to keep earning a living. The fact that the guy has been coming to this location for a long time and didn't have a regular stylist tells you everything I need to know about him. Great job Karen!
- RTRohan ThakkarAug 9, 20251.0I've been coming to this location for years. But this visit by far the one of the worst in my experience. The red flag was: the lady that cut my hair was doing it while sitting on a stool the whole time and spinning my chair around and cutting my hair and bending my neck so she can see what she was cutting. Because of this single bad experience, I will never go back to Great Clips for my hair.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are offered at Great Clips Ballantyne Town Center?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Other services include shampoo, blow dry, hair styling such as updos, and perms at select salons.
Can I walk in for a haircut or do I need an appointment at Great Clips?
Great Clips is a walk-in salon, so no appointment is necessary. You can also use Online Check-In to save your spot on the waitlist and reduce waiting time.
What is Online Check-In and how does it work at Great Clips?
Online Check-In lets you add your name to the waitlist from your phone, see estimated wait times, and receive text alerts when your wait time is about 15 minutes, helping you save time at the salon.
What are the operating hours of Great Clips at 11218 Providence Rd W?
Open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 9:30 AM to 5:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips offer hair coloring or specialty haircuts?
Great Clips does not offer hair coloring services but does provide specialty haircuts including fades, tapers, crew cuts, and other styles tailored to your preferences.
What payment methods does Great Clips accept?
Great Clips accepts Mastercard and Visa credit cards. Debit cards are also accepted, and cash is not required.
Are Great Clips salons wheelchair accessible?
Yes, Great Clips locations have wheelchair accessible entrances to accommodate guests with mobility needs.
How can I find or contact Great Clips at Ballantyne Town Center?
You can visit Great Clips at 11218 Providence Rd W, Ste B, Charlotte, NC 28277, call them at +1 704-542-1005, or use their online check-in via their website.
What nearby places can I visit before or after my haircut at Great Clips Ballantyne Town Center?
Nearby you can visit Publix Super Market for groceries, grab coffee at Starbucks, enjoy sushi at ZENSHI Handcrafted Sushi, or relax at Ultra Nail Bar for nail services.
Is there convenient banking or ATM access near Great Clips at Ballantyne Town Center?
Yes, United Community Bank and Fifth Third Bank with ATM services, along with Presto! ATM and LibertyX Bitcoin ATM, are all nearby for your financial needs.
Are there dining options near Great Clips if I want to eat out?
Absolutely, nearby dining options include Marco’s Pizza, City Barbeque, Rise Ballantyne for brunch, Prime Fish sushi restaurant, Mellow Mushroom pizzeria, and Sweet Dough bakery.