Brand Certified
Great Clips
4.4(218 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
190 Chatham Downs Dr, Chapel Hill, NC
27517, United States
Certified by Great Clips • Feb 22, 2026
(919) 969-6924
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/nc/chapel-hill/190-chatham-downs-dr
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Chapel Hill, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 190 Chatham Downs Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Chapel Hill, NC!
Details
- Requires appointmentNot available
- Credit cardAvailable
- RestroomAvailable
- Kid friendlyAvailable
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.4
218 reviews
5 stars
150
4 stars
39
3 stars
9
2 stars
4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with haircuts, with some praising the skills of specific stylists like Fran and Derek, while others expressed dissatisfaction with the quality and communication of their cuts.
Staff Friendliness
Many reviews highlighted the friendly and professional demeanor of the staff, contributing to a positive atmosphere during visits.
Wait Times
Several customers noted long wait times due to staffing issues, with some expressing frustration over delays and the need for better management of appointments.
Online Check-In
The online check-in system received positive feedback for reducing wait times and improving the overall customer experience.
Value for Money
Customers appreciated the affordable prices for haircuts, often mentioning that they received good value for the service provided.
- BHBob HoltonJan 22, 20265.0I have been using the Chatham Downs Great Clips since it opened and only charges a senior vet $9, The rates have doubled but it is the same good hair cut, nice people, good job,
- KMKyle MillerJan 19, 20262.0Long wait time--over an hour. Only two stylists working. Regular stylists not working. At one point time, 11 customers waiting. A lot of "chit-chat" causing additional delays. Stylist did not do what I asked--just accepted to not hold up others waiting. Will likely need to return to get my haircut to my satisfaction.
- JGJennifer GoodspeedDec 13, 20251.0Showed the stylist a pic of what I was thinking about. She wrinkled her nose, shook her head and said "So you want it off your ears." Worst haircut I've ever had!! No 'consultation' at ALL. Went to have it fixed, was the same woman and she made it even WORSE. Went back, new girl, still WORSE YET.... I LOOK LIKE GEORGE MCFLY!!!!!!!!!! Not even in the same SOLAR SYSTEM from what I was looking for and now all I can do is wait YEARS for grow back or just buzz this whole mess right OFF!!!!! Oh, Also had to PAY FOR A FULL CUT FOR THE 3RD "FIX" !!!!!
- YSyolan shiffrinNov 12, 20255.0Best $20 bucks I’ve spent in years. These hairdressers are very good. I will be returning for my upkeep!
- HKHazel KeckApr 28, 20194.0Ok place to get an ok haircut
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are offered at Great Clips Chatham Downs?
Great Clips provides haircuts for men, women, kids, and seniors, along with bang, neck, and beard trims. Additional services include shampooing, blow drying, styling such as updos, and perms at select salons.
Is it necessary to make an appointment at Great Clips?
No appointment is necessary. Great Clips operates as a walk-in salon, but you can use the Online Check-In feature to add your name to the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In lets you see estimated wait times and add yourself to the salon's waitlist remotely. You can also sign up for ReadyNext text alerts to be notified when your wait time reaches 15 minutes.
Can I request a specific stylist when using Online Check-In?
No, stylist requests cannot be made through Online Check-In for privacy and safety reasons. However, you can request a stylist when you arrive at the salon after checking in.
What are Great Clips' hours of operation?
Monday through Friday, the salon is open from 8:00 AM to 7:00 PM; Saturday from 9:00 AM to 6:00 PM; and Sunday from 10:00 AM to 5:00 PM. The salon is closed on Thanksgiving Day and Christmas Day, with some holiday variations.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What nearby places can I visit before or after my appointment at Great Clips Chatham Downs?
You can visit nearby places such as Marco's Pizza for a meal, Fancy Nails & Spa for nail services, or Starbucks to grab a coffee. These locations provide convenient options for dining or relaxation before or after your haircut.
Are there any nearby financial services near Great Clips at Chatham Downs?
Yes, you can find Edward Jones - Financial Advisor: Kathy Brommage, CFP®, and First Citizens Bank nearby for financial services and banking needs.
Where can I find pet grooming services near Great Clips in Chapel Hill?
Edge Pampered Paws is a nearby pet groomer if you need grooming services for your pet while you visit Great Clips.
What payment options are accepted at Great Clips Chatham Downs?
Great Clips accepts Mastercard and Visa credit cards as payment options.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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