Business Details
About
Hair SalonBeauty Salon
Great Clips in Cary, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2342 Walnut St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Cary, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
274 reviews
5 stars
167
4 stars
32
3 stars
10
2 stars
13
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Stylist Skill
Inconsistency in haircut quality was noted, with some stylists receiving praise while others were criticized for poor technique.
Positive Experiences
Some customers highlighted excellent service and haircuts from specific stylists, particularly Bonnie and Felicia.
Wait Times
Customers experienced long wait times and issues with service availability, especially during busy periods.
Value for Money
Many customers appreciated the affordable pricing and convenience of online check-in, though some felt the quality did not match the cost.
- RKR KOct 15, 20251.0I have been great clips many times and many locations, never had any issue like here. I am there for a beard cut my stylist a young lady looks like inexperienced which is fine. There is an other older lady who took the cutting equipment and started cutting my mustache when I asked her to leave me and stop her cutting my mustache as she is rude when I pointed not to cut hair in a direction that end up in my eyes instead do the mustache side ways she started arguing with me and shouted on me. When I mentioned I don't want to do anything with the older lady and asked for my stylist to do the cut she stopped my stylist to do any work and asked me to leave the property. I was asked to leave mid cut without cleanup just because I pointed some other older lady not my stylist to cut the mustache sideways instead of updown as mustache hair is falling in my eyes. why is there a rude person working and if a customer don't want others to do the cut except the stylist why is my stylist silent and I had to be sent out. This inappropriate rude and very unprofessional. Update: after raising complaint with BBB and corporate - I got a call from person who summerized it to an apology and internal discussion. And apparently if stylist doesn't know how do a beard and mustache cut who looked confused and had be given directions from another person- my stylist should not be called inexperienced?? I believe not know how to do your job without babysitting by other is called inexperienced. My stylist - inexperienced Other older lady who barged into the issue and created the whole issue- rude, unprofessional and kinda narcissistic ( if I were a manager, I would closely observe the lady's behavior with few customers, confirm if she is narcissistic with rude attitude problems and then fire her)
- CMChristina MooreOct 12, 20251.0The stylist butchered my hair its horrible. I feel like she didn't really care about the cut she just wanted it over with. Sadly I didn't realize how bad it was until I got home and tried to wash and style it the next day. I wanted it even with my jaw with layers and its so short in the back and looks like a man's cut and literally an inch from being bald and I am totally embarrassed about leaving my house with this mess. If I could give negative stars she would get it.
- TTTOct 8, 20255.0Keneth is the man, work speaks for itself
- SCSadie CountsOct 2, 20255.0Grace was a ray of sunshine! Would go back just for her.
- DGDan GSep 11, 20255.0Surprisingly consistent haircuts for a Great Clips. They must be doing something right since turnover is slow at this location, with some of the same stylists cutting my hair for years.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Centrum Plaza offer?
Great Clips Centrum Plaza provides haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, hair styling including updos, and perms at some locations.
Can I walk in for a haircut or do I need an appointment?
Great Clips Centrum Plaza welcomes walk-ins and has no appointment requirement. You can also use Online Check-In to save your spot and reduce wait time.
What is Online Check-In and how does it work?
Online Check-In lets you add yourself to the salon's waitlist remotely, view estimated wait times, and receive a ReadyNext text alert when your wait is about 15 minutes, saving you time at the salon.
Can I request a specific stylist using Online Check-In?
No, Online Check-In does not allow choosing a specific stylist for privacy and safety reasons. However, you can request a stylist upon arrival, though it may increase your wait time.
What are the salon hours for Great Clips at 2342 Walnut St in Cary?
The salon is open Monday to Friday from 9 AM to 7 PM, Saturday 9 AM to 6 PM, and Sunday 10 AM to 5 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Great Clips Centrum Plaza accept credit cards?
Yes, they accept Mastercard and Visa. Debit cards are also accepted, and cash is not required.
Are Great Clips Centrum Plaza salons wheelchair accessible?
Yes, the salon has wheelchair accessible entrances to accommodate all customers.
What nearby shopping centers can I visit before or after my haircut?
Great Clips is located near Crossroads Centrum and Centrum shopping centers, where you can shop, dine, or enjoy other services before or after your visit.
Are there any dining options close to Great Clips Centrum Plaza?
Yes, nearby dining options include BJ's Restaurant & Brewhouse, Moe's Southwest Grill, Jersey Mike's Subs, Planet Beach, and Tenko Japan, perfect for a meal after your haircut.
Where can I find medical or eye care services near Great Clips in Cary?
Near the salon, you can find eye doctors like Ruhina Shemna, OD, Caroline Silver, OD, MyEyeDr., and BJ's Optical. These locations can be convenient stops for eye care in the same area.