Business Details
About
Hair SalonBeauty Salon
Great Clips in Apex, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1455 Kelly Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Apex, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
229 reviews
5 stars
130
4 stars
35
3 stars
11
2 stars
7
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and lack of attention to customers.
Haircut Quality
There is a significant inconsistency in haircut quality, with many customers reporting dissatisfaction and mistakes in their cuts.
Staff Attitude
Several customers noted that some staff members displayed a lack of professionalism and care, impacting the overall experience.
Appointment Issues
Customers expressed frustration with the online booking system and long wait times, leading to canceled appointments and dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific stylists for their skills and positive interactions.
- SVSilver VixenNov 13, 20255.0Thank you for a great cut. I just love it! 💜💜💜
- LKlola kaleNov 5, 20251.0Been a regular for many years and have been getting the front bangs beautifully done until this last visit in October. The stylist was impatient, first she cut it all the way into eyes, I asked her if she can shorten it a bit to the brows, she goes and cuts all the way to mid forehead and chopped unevenly and defends it that it’s what I asked. Thinking if I will be visiting again, if so definitely not that stylist. Ps: I gave her nice tip after all this.
- JJJavidanOct 19, 20251.0In 2025, they don't offer the option to book an appointment just one day in advance. You can't get appointment neither thru phone nor website. Imagine the level of bureaucracy and "customer care" orientation lol. When I asked if there was any alternative, the "lady" cut me off. What's worse was the incredibly rude way I was treated. Robin spoke to me on the phone as if we were soldiers in the army for 20 years. Ma'am, I'm not your friend, have some basic courtesy when talking to a stranger on the phone. Just because your system is outdated, both technologically and in its customer service, that doesn't give you the right to speak to people so ignorantly. Save that tone for your family at home, not for customers. I like Beck. She does a great haircut. But between the lack of booking flexibility and the disgusting customer service, it completely kills any desire to go back.
- AAAngela AOct 15, 20251.0Passed by late this morning. The people working there did not even look at me. Since I needed to know when of if they could see me, I stayed. Once they did decide to look at me, I was ignored. Walked out.
- SRsubhash reddyOct 12, 20251.0Trying 1st time in this location, worst experience. I don’t want to come here anymore. The lady worker is Lazy.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Apex offer?
Great Clips Apex offers haircuts for men, women, kids, and seniors, including bang trims, beard trims, shampooing, blow dry, and styling. Some salons offer perms as well.
How can I save time when visiting Great Clips at 1455 Kelly Rd?
You can use Online Check-In via the Great Clips app or website to add your name to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait time is 15 minutes.
Do I need to book an appointment at Great Clips Apex?
No appointment is necessary as Great Clips is a walk-in salon. You can walk in anytime during business hours or check-in online to skip the wait.
What are the business hours for Great Clips at 1455 Kelly Rd?
Great Clips is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 10:00 AM to 5:00 PM. The salon is closed on Thanksgiving and Christmas days.
Are Great Clips salons wheelchair accessible and what payment options are accepted?
Yes, Great Clips Apex has a wheelchair accessible entrance. They accept Mastercard and Visa for payment, and do not require cash only.
Does Great Clips provide hair coloring or perm services at this location?
Great Clips does not provide hair coloring services, but some salons, including possibly this location, offer perms. Call the local salon to confirm perm availability.
Which nearby stores can I visit before or after my haircut at Great Clips?
Great Clips is located near Publix Super Market Pointe for grocery shopping, Sassy Nails & Spa for nail and beauty services, and Carolina Organic Lawns for landscaping needs, offering convenient errands around your salon visit.
Are there other wellness or spa services nearby Great Clips Apex?
Yes, nearby you can find Hand & Stone Massage and Facial Spa as well as The Joint Chiropractic offering massage and chiropractic services, perfect for combined self-care visits.
Where can I find print, shipping, or notary services near Great Clips Apex?
PostalAnnex is nearby and offers printing, shipping, and notary public services, convenient if you need these done during your visit to Great Clips.
How can I contact Great Clips Apex, and where can I find more information online?
You can call Great Clips Apex at +1 919-367-6256 or visit their website at https://salons.greatclips.com/us/nc/apex/1455-kelly-rd for more details and Online Check-In.