JCPenney Salon

Reviews

• TS

  Theresa Smith

  6 days ago
  4.0
  Unfortunately the Salon industry has went down a good bit and lost its appeal to most. There's no longer a receptionist to greet you, answer the phones, help book appointments, it's all left up to the hair dressers. They have to stop attending to the customers sitting in their chairs right in front of them to greet someone or to answer the phone. The ladies who were working were polite. The lady elanie who cut my hair did a good job, I was happy with the cut. - can't believe how expensive a plain Jane simple cut it now days... ($35 + tip)
• BJ

  Benjamin J

  Jan 10, 2026
  5.0
  Where do I begin. Usually haircuts are a nightmare for me. From the start, the professionalism, cleanliness, stylists, and friendly demeanor was simply, impressive. Allyson, was an absolute gem!! Laughter, friendly banter, excellent suggestions filled my time. During the end, was ready to fast forward weeks to get my hair styled again by Allyson. Most definitely would suggest to go here. Overall, a 10/10, Allyson is a master of her craft, environment(other stylists included) 10/10. You won't get CUT short of an amazing experience.
• KK

  Kristen

  Nov 14, 2025
  1.0
  My hair is ruined. Nothing like I asked the stylist to do. I already have trust issues going to salons because you never get what you ask for. With the stylist being the manager and having over 30 years experience I thought that it would be done right. She over charged me for a silk press when I have relaxed hair and I did not ask for a silk press.the stylist also burned my forehead 3 times and the side of my head with the straightener which is going to leave burn marks on my forehead. She also refused to take my 20% off coupon because in her words “she’s an elite stylist”. The coupon said 20% off of and style over $30. Nowhere on the coupon did it say “regular stylist”. I am utterly sad and Devastated that I had to pay $150 for a butchered hairstyle when I scheduled a $65 style. I’m never going back. Stylists needs more experience with African American hair. Silk presses are done on natural clients. Not relaxed clients. I am extremely disappointed
• GG

  GORGEOUSFACE

  Dec 8, 2021
  1.0
  My grandson had an appointment here for a wash and deep conditioning, when I called to make the appointment I asked if they had someone who knows natural hair, the lady replied yes, so we get there and this girl did not comb my baby hair good!!! He has long thick hair and when she finished his hair it looked like a child had done his hair! Well you can only imagine how disappointed I was when I saw the finish look🤨😤 Obvious she didn't know!!!!! Was a waste of time⏳😫 and money💰will NEVER go back!!! I had to recomb his hair!
• KP

  Kimberly Parkman

  Apr 19, 2021
  5.0
  Ally is wonderful, she is very professional and did an amazing job on mine and my daughter's hair.

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