Great Clips in Troy, MO provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 105 Community Bank Plaza offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Troy, MO!
Mixed reviews on haircut quality, with some customers praising specific stylists like Erika and Stella, while others reported poor experiences and dissatisfaction with their cuts.
Customer Service
Numerous complaints about rude staff and poor customer service, particularly regarding wait times and handling of appointments.
Atmosphere
Positive feedback on the friendly and welcoming atmosphere, with many customers appreciating the engaging conversations with stylists.
Efficiency
Some customers noted quick service and the convenience of online check-in, although others experienced long waits and scheduling issues.
Staff Competence
While some stylists received high praise for their skills, others were criticized for not listening to customer requests or delivering unsatisfactory results.
DK
David Kaufman
2 days ago
5.0
Always receive a great haircut. Staff is always friendly. Will recommend great clips to all family and friends.
KC
Kayla Chapman
5 days ago
1.0
If I could give no stars, I would. I brought my three children in for haircuts, and both of my daughters ended up with crooked bangs and uneven cuts….. my son’s turned out okay but his was just a buzz and was easy. Had to pay for a second cut elsewhere on my daughters to correct what was done. I’ve had great experiences in the past at this great clips, but will not return after this.
TG
Timothy Grueninger
Nov 16, 2025
1.0
The team lead Kimberly from troy missouri location isnt very friendly at all. Extremely rude to the customers. First visit and last visit
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What hair care services does Great Clips at Community Bank Plaza offer?
Great Clips provides haircuts for men, women, and kids, along with beard trims, bang trims, shampooing, blow drying, and hairstyling. Some salons also offer perm services.
Can I check in online before arriving at Great Clips to save time?
Yes, you can use Online Check-In via the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and get text alerts when your wait time is about 15 minutes.
Do I need an appointment to get a haircut at Great Clips Community Bank Plaza?
No appointments are necessary. Great Clips welcomes walk-ins, but Online Check-In can help reduce wait times.
What are the operating hours for Great Clips in Troy, MO?
Monday through Friday, 10:00 AM to 6:00 PM; Saturday, 8:00 AM to 5:00 PM; and Sunday, 9:00 AM to 5:00 PM.
Does Great Clips offer hair coloring or perm services at this location?
Great Clips salons do not provide hair coloring services. Perms are available but only at select salons; please call to check if the Troy location offers them.
What payment methods are accepted at Great Clips Community Bank Plaza?
The salon accepts major credit cards including Mastercard and Visa.
Where is Great Clips located in Troy, MO?
Great Clips is located at 105 Community Bank Plaza, Troy, MO 63379, inside the Community Bank Plaza building.
Are there other hair salons nearby Great Clips in Community Bank Plaza?
Yes, Sport Clips Haircuts of Troy is another nearby hair salon and barber shop where you can get haircuts and grooming services.
What nearby places can I visit before or after my haircut at Great Clips?
You can visit Community State Bank, Kroger grocery store, or the Cherokee Rose Home Decor Market, all nearby locations that provide convenient services and shopping options.
Is there a place nearby where I can do banking after my visit to Great Clips?
Community State Bank and Bank of America Financial Center are located near Great Clips if you need banking services after your haircut.