Lush Cosmetics St. Louis

4.6
262 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lush Cosmetics St. Louis
2045 St. Louis Galleria, St. Louis, MO
63117, United States

Hours

Reviews

4.6
262 reviews
5 stars
217
4 stars
24
3 stars
5
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and knowledgeable, with many customers highlighting individual employees like Jake, Flo, and Autumn for their exceptional service.

Store Atmosphere

Customers appreciated the inviting and clean environment of the store, often mentioning the pleasant aromas and well-organized layout.

Product Quality

The products were frequently described as high-quality, with many customers expressing satisfaction with their purchases, particularly bath bombs and skincare items.

Memorable Experiences

Several reviews noted that the staff went above and beyond to create memorable shopping experiences, especially for families and first-time visitors.

Mixed Experiences

While most feedback was positive, a few customers reported negative experiences related to staff behavior, indicating inconsistency in service quality.
  • AB
    Amyila Bonds
    Nov 15, 2025
    5.0
    Jake made my pick up experience amazing! He was sweet and helpful, I told him I was shopping for my best friend birthday & he added a “Happy Birthday” tag for a special touch. Thanks Jake 🥰
  • HB
    Hayley Bennerr
    Nov 1, 2025
    5.0
    I had excellent customer service today. really above and beyond
  • JK
    Jenny Koniak
    Oct 5, 2025
    5.0
    Love just walking by this place. All the aromas are so good they pull you in!
  • NN
    Nox Trevis (Nox)
    Sep 28, 2025
    5.0
    An incredibly nice man named Jake helped me this Saturday, and I can’t describe how much joy I felt as I left with my purchases. I was up in stl to go to the zoo for my birthday with my best friend, and this was the second time I’d ever been in a lush and my first time being able to buy things! He was so incredibly kind and helpful, showed me all sorts of different products that I was interested in, helped me find the scents that I liked most. Truly was the most helpful and kind person I’ve met, much less had help me in a store, in a long time. Super cool dude, to the point his boss had to tell him to go on lunch break and he made sure to get me a sample of this awesome facial cleanser before he left. Honestly he went above and beyond and I can’t thank him enough. His boss(beautiful lady with pink hair and gorgeous makeup) helped me a bit afterwards, and she was also wonderful. Sadly, I can’t remember her name or the name of the next nice girl to help me, but they were all so kind. I’m autistic and have adhd, so sometimes stores like this can be imtimidating for me. I was extremely excited and a little overwhelmed, and they were nothing but helpful and kind the whole time. Will definitely be coming back the next time I’m up in stl near the end of October. I hope someone can send my appreciations and thanks to the team members mentioned above that were working on September 27th, 2025 during the afternoon, I left around 3:30 so likely between 2-3:30pm, , and if not please know that there are some fantastic people here and it truly makes me wish I had a lush closer to me
  • RF
    Rose Finley
    Sep 18, 2025
    5.0
    Was having a bad day, so I stopped into Lush (my 2nd time in Lush ever) the staff at this location today 9/18/25 around 2pm made my day so much better. They took the time to help me find the perfect pick me up gift to myself. In today’s world it’s not often that people are genuinely kind, I will definitely be back! Thank u Jake, Leah, & Flo and all the rest of the staff that day❤️😁

Frequently Asked Questions About Lush Cosmetics St. Louis

What types of products does Lush Cosmetics St. Louis offer?

Lush Cosmetics St. Louis offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments and masks, shower gels, toothy tabs, body scrubs, face cleansers and moisturizers, and body lotions.

What are the operating hours for Lush Cosmetics St. Louis?

Lush Cosmetics St. Louis is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.