Great Clips in Saint Joseph, MO provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3700 Frederick Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Saint Joseph, MO!
Mixed reviews on service quality; some customers praised friendly and skilled stylists, while others reported rude behavior and unsatisfactory haircuts.
Wait Times
Long wait times are a common complaint, with many customers expressing frustration over delays and issues with the online check-in system.
Pricing
Customers appreciate the competitive pricing, but some have noted recent price increases and inconsistencies in service quality.
Staffing Issues
Frequent mentions of understaffing and high turnover, leading to inconsistent experiences and longer wait times.
Customer Experience
Overall customer experience varies widely; while some enjoyed their visits, others reported negative interactions and dissatisfaction with their haircuts.
EB
Earl Bratcher
5 days ago
1.0
Very bad. There for an hour everyone that signed on line went ahead of me. Very poor experience
NK
Nancy King
Nov 15, 2025
2.0
Great clips is the best for your dollar but dont expect any special attention. If you say layered bob you get a standard layered bob. Ive gone to five different salons since i moved here and no one cares what i want. I had the same stylist for years in kc and my hair always looked great but no one here takes tge time to listen. Anyway i can spend fifty or 15 here and i will get the same disappointment. So i recommend great clips. At least i dont leave feeling like a fool that just blew 50 bucks. But i have blown that much in this tiwn and gotten a horrible hsircut. Its taking years to get my haur back and i am ready to start wearing wigs. So i recommend none of the hair stylists in thus tiwn the expensive ones are oretentious and convinced tgey know ny hair vetter than i do. They dont. I had one charge me 40 and she did vurtually nothing. Didnt wet it. Didnt cut but a couple strabds and i was in and out in ten minutes. I cant afford anymore so i guess i can kiss my once flattering hair goodbye. Now i know why the wonen in this town hace such ratty hair. I wish i bever moved gere but thats another story. Signed now broke over a compkete waste of time.
SM
Sue Muecke
Oct 18, 2025
4.0
Great haircut for a good price..
BB
B Boop
Sep 25, 2025
5.0
Casey always does an awesome job. Jenni is great too! I’m a huge fan!
LL
Lylli A. Butler (Lylli_B)
Jul 8, 2025
1.0
Hours are never honored here! Randomly closed, or opening late and closing early. Google info is not updated, for example their current hours are 10am, not the 9am on Google.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips East Hills Mall offer?
Great Clips provides haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. They also offer shampooing, blow drying, hair styling such as updos, and perms at select salons.
Can I check in online before visiting Great Clips to save time?
Yes, you can use the Online Check-In feature through the Great Clips app or website to see estimated wait times and add yourself to the waitlist, helping you save time at the salon.
Does Great Clips require appointments for haircuts?
No, Great Clips is a walk-in salon and does not require appointments. However, you can check in online to save time and avoid waiting in the salon.
What payment options are accepted at Great Clips East Hills Mall?
Great Clips accepts Mastercard and Visa credit cards. Debit cards are also accepted, and cash is not required.
What are the salon hours for Great Clips at East Hills Mall?
Great Clips is open daily from 9:00 AM to 5:00 PM, including weekends. The salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips sell haircare products?
Yes, the salon offers its own branded haircare lines including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™, as well as commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
Is Great Clips East Hills Mall wheelchair accessible?
Yes, the salon has a wheelchair-accessible entrance to accommodate customers with mobility needs.
What nearby shopping and dining options are available around Great Clips East Hills Mall?
Nearby you can visit East Hills Mall for shopping, enjoy dining at Chinex or Taco John's for fast and Mexican food, and grab coffee at Pronto Cafe Kiosk. These spots make it convenient to shop or eat before or after your salon visit.
Are there other beauty and fashion stores near Great Clips at East Hills Mall?
Yes, nearby stores include Claire's for fashion accessories and piercings, Charlotte Russe for women's clothing, Bath & Body Works for beauty supplies, and Spencer's for flowers, gifts, and men's clothing.
How can nearby locations like Visionworks and Claire's complement my visit to Great Clips?
After your haircut, you can visit Visionworks for eye care and eyewear, or Claire's for fashion accessories and piercings, making it easy to combine beauty and personal care errands in one trip at East Hills Mall.