Great Clips

3.9
290 reviews

About

Hair SalonBeauty Salon
Great Clips in Saint Charles, MO provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1920 1st Capitol Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Saint Charles, MO!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
1920 1st Capitol Dr, Saint Charles, MO
63301, United States

Hours

Reviews

3.9
289 reviews
5 stars
151
4 stars
61
3 stars
21
2 stars
12
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with haircuts are inconsistent, with some praising excellent cuts while others report poor quality and uneven results.

Staff Attitude

Feedback indicates a mix of friendly and unprofessional staff interactions, with some customers experiencing rudeness and dismissive behavior.

Efficiency

Many customers appreciate the quick service and convenience of online check-in, although some express frustration with wait times despite appointments.

Value for Money

While some customers find the prices reasonable for the service provided, others feel that the quality does not justify the cost.

Customer Care

There are reports of inadequate customer service, including failure to address complaints and a lack of attention to customer requests.
  • RS
    Rose S
    Aug 28, 2025
    5.0
    Angela did a very nice job of trimming up my layers and dead ends.
  • AN
    Abbie Normal
    Aug 26, 2025
    5.0
    They are always busy because they are all superb professionals!
  • JJ
    Jason
    Jul 9, 2025
    5.0
    Cee Cee is great. Very efficient and welcoming!
  • KS
    Krissy S.
    May 17, 2021
    5.0
    I went in for a haircut today rather close to closing time. The team that was working were super friendly and polite. The woman who cut my hair was fantastic!! She made sure my hair was how I wanted it, explained the different things she was doing and why, and we even had a great personal conversation. I have never felt more comfortable at a hair place before. Thank you for making me feel awesome!!!
  • BB
    Bryan
    Apr 22, 2018
    2.0
    I am new to the area and have only been here two times. My first visit, I told them how I wanted my hair and everything went fine. My second visit, the woman asked me if I was getting the same thing as last time and I said yes. The moment she used the clippers on my bangs, I had stopped her and asked what she was doing. My bangs were supposed to be thinned out with scissors; not completely taken off. When Shannon did my hair the first time, how could she forget how my hair was done and put it into the computer wrong?! A little incompetent perhaps. I am very unhappy! I will likely go someplace else from now on.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.