Leigh Mason Salon

Reviews

• NL

  Nicole LeBlanc

  4 days ago
  1.0
  My stomach is in knots posting this. I really need to say how heartbroken this experience has still left me, two years later. There is nothing that can be done, I have cried thousands of tears, I have since sobbed during my hair appointments, & other people have suggested suing/said they would sue. I'll be grieving for some years to come. This was the first time I had ever grown my hair out, & I did for 5 years. I wanted it & had it down my back, but realized I also needed it somewhat shorter to learn how to braid, as I didn't learn while growing it out; that's the only reason why I thought to have it cut, but still no higher than my clavicle line, such as what's pictured, which I showed to Jaime... I knew Jaime when I was a child, so I thought I could trust going to her. During my appointment, upon showing her photos, she said to me, "Oh, I know EXACTLY what you want.". I trusted her. Pictured here is what my hair was, before, one of the photos which I referenced, and how she left me. Almost 2 feet of hair, to pieces that were less than 2". Essentially, I understand now that I listened to her vent to me, as I watched as she chopped away at my hair, & she just didn't stop, while I fawned as a trauma response. I had asked her to braid part of my hair, only as much as we wanted to cut off, because I wanted to keep it as a memento. She was happy to, but sloppily braided it, sloppily cut the braids off, & cut it/braided it way too high for the style I requested, and I could tell immediately. I understand, now, that she was more focused on herself, on what she was saying, on her upcoming appointments, on whatever it was, than what she was doing to my hair. She also absolutely ruined my girlfriends hair, 2 feet of hair, who later had to cut hers very short, because of the random pieces which here cut out of her hair; her hair that was shaped properly by a different stylist, already. We had to work a refund out of Jaime, & because of how it all went, I felt that much more trapped, so I said nothing, did nothing. If you have long hair, I suggest never asking for Jamie. I can refer you to someone who does amazing work, someone who I have wished ever since, that I would have gone to, instead. My stomach is turning out of fear posting this, but really, it's been longer than long enough & it must be done. I need to advocate for myself & let other people know what my experience was, & she should lesrn from this. I genuinely wonder & want to know what her coworkers were thinking, when they saw me walk in with this hair, & saw me leave with that hair. I was completely, utterly shellshocked. And no, I haven't said anything to Jaime about my feelings, & I think it will stay that way, as there's nothing more that can be said. This was not what I asked for, and two years later, it's still not as long as what I had asked for. Heartbroken.
• JC

  jessica conlin

  Nov 12, 2025
  1.0
  My cut was drastically uneven. And I paid $85 for a simple cut plus kids cut. Seems very high. Won't be going back.
• BH

  Beverly Hazelwood

  Apr 16, 2025
  5.0
  By far the best salon I have been to. Jessica is amazing! Couldn't be more pleased. Olivia is the best!!!
• SW

  Susan Wampler

  Oct 20, 2023
  2.0
  I am shocked because I wrote a review for the salon and my experience, and it is no longer on here! I will say that my money was refunded, but I also wanted to share my experience. I was not happy whatsoever with the hair color that I was given because it wasn’t what I had asked for. My salon stylus name was Lindsay . She seemed very anxious when I went to leave to get to her next appointment. I hope they do not take down this review… I find it very shocking that they took down the other one as that is not a way to do business, or a way to improve, as I said they gave me my money back however, who would not prefer to have their hair done the color that they actually request instead of just getting their money back?

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