Brand Certified
Great Clips
3.9(371 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
12672 Dorsett Rd, Maryland Heights, MO
63043, United States
Certified by Great Clips • Feb 22, 2026
(314) 878-2362
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/mo/maryland-heights/12672-dorsett-rd
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Maryland Heights, MO provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12672 Dorsett Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Maryland Heights, MO!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
3.9
371 reviews
5 stars
221
4 stars
51
3 stars
21
2 stars
14
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and unprofessional behavior.
Haircut Quality
There are numerous complaints about uneven and poorly executed haircuts, with some customers expressing satisfaction with specific stylists.
Cleanliness
Several reviews mention concerns about the cleanliness of tools and workstations, indicating a need for better sanitation practices.
Appointment Management
Customers have reported issues with appointment scheduling and wait times, including being denied service despite arriving on time.
- JPJitendra prasadFeb 19, 20261.0We had a really bad experience during our last visit. I had haircut for myself and my son and for both of us the hair dresser messed up the haircut. Now we will have to wait for few months to grow hair and get a good haircut. It seems Great clips is just hiring anyone and letting them give haircuts to its clients
- RTRoobert ThomasFeb 14, 20261.0I walked in this Great Clips at 6:24 pm on Friday. I was hoping to get a trim of my normal style and freshen it up for Valentine's day. When I walked in two women were present. One was cutting a gentlemen's hair and the other was sitting in one of the salon chairs.. I said "Hi, I'd like to get a haircut". The woman in the chair didn't say anything immediately but looked up at the wall with a perturbed look on her face. I said " If there's a problem I'll come back". She got up , walked over to the computer and very rudely and in a demanding way said " First name?" This went on as I gave my info and she was not even trying to hide her unhappy attitude that I guess she didn't want to do a haircut? It was so obvious and so rude all I could think is this is not going to be a good nor pleasant experience much less haircut. So, I said " Nevermind , Ill just come back another time." She appeared satisfied that her attitude was received. I don't know about anyone else but iny day we weren't allowed to be rude to customers because we're not in the mood to work. I was a waitress part time for over 20 years. If I treated people like this I'd have been bankrupt. My attitude directly affected my income. It had its days where you're not thrilled but never would it have flown to just be downright rude and treat a potential customer and really , really good tipper like I'm inconveniencing your business with my money. I see this in several establishments ad I make it a point to not return. Theres businesses where this doesn't happen. That's where my money will be spent. Too bad it's right in the heart of Maryland Heights! I love this town and have for over 20 years! Come on! Do better! Or please. Please spare the public of the rude factor! Don't pay for that people!
- LLLyndsey LoveFeb 3, 20265.0I checked in on the queue online. I drove there in the exact same amount of time before it was my turn. My hair was washed, trimmed, and blow-dried promptly and professionally. It all happened so quickly and perfectly. I'm so thankful 😍(they took off exactly the amount of hair I requested 🔥)
- YYyogirlkenzieJan 21, 20261.0I don't know why they hired this lady! Everytime I go shes rude and its for my kid! I only chose her for my ethnic kids hair I wouldn't pay her ever again! Some people need a job they love and like customer service!
- V0Vic 007Dec 16, 20251.0In order to get a hearcut you MUST provide them with your phone number. Apparently it is required at this place. Walked in, was stated "No haircut without phone number.", walked out puzzled.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What hair services are available at Great Clips in Maryland Heights?
Great Clips offers haircuts for men, women, kids, and seniors. Services include bang trims, neck trims, beard trims, shampooing, blow drying, hair styling such as updos, and some locations offer perms.
How does the Online Check-In system work at Great Clips?
You can save time by adding yourself to the waitlist online, see estimated wait times, and receive ReadyNext text alerts when your wait time reaches 15 minutes, so you can come to the salon just in time for your appointment.
Is it necessary to make an appointment at Great Clips Maryland Heights?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist and reduce waiting times.
What are the operating hours of Great Clips at 12672 Dorsett Rd?
The salon is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 4:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Great Clips Maryland Heights accept appointments for speciality services like perms?
Perms are offered at select salons and may require an appointment. It's best to call the Maryland Heights location to confirm availability and booking options for perms.
Where is Great Clips Maryland Heights located and how can I contact them?
Great Clips is located at 12672 Dorsett Rd in the Dorsett Square Shopping Center, Maryland Heights, MO 63043. You can call them at +1 314-878-2362 or visit their website at https://salons.greatclips.com/us/mo/maryland-heights/12672-dorsett-rd.
What nearby places can I visit before or after my haircut at Great Clips?
You can enjoy a coffee at Ethio Coffee or Revocup Coffee, grab a meal at Hotshots Sports Bar & Grill or Jersey Mike's Subs, or visit the nearby Artherapy Studios art gallery for some creative inspiration.
Are there convenient dining options near Great Clips Maryland Heights?
Yes, nearby dining options include Sushi Ai for Japanese cuisine, Ryce Oriental Buffet for Chinese food, MOD Pizza for pizza lovers, and Casa Juarez Mexican Town for Mexican dishes.
Is there convenient parking and accessibility at Great Clips Dorsett Square Shopping Center?
Yes, Great Clips offers wheelchair accessible entrances. The salon is located in Dorsett Square Shopping Center which provides parking facilities for customers.
Can I combine a visit to Great Clips with other retail or service errands nearby?
Absolutely! Nearby you can find Ace Hardware for home supplies, Liberty Tax Service for financial needs, and Five Star Nails for beauty services, making it easy to run multiple errands in one trip.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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