SEPHORA

4.4
340 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
424 NICHOLS RD, KANSAS CITY, MO
64112, United States

Hours

Reviews

4.3
340 reviews
5 stars
239
4 stars
45
3 stars
19
2 stars
10
1 star
27
  • KK
    Kelly Kennedy
    Nov 14, 2025
    5.0
    I had outstanding service here. The salesperson ( I think her name was Cricket) went above and beyond and helped me find everything that I needed. She was professional, knowledgeable and patient! I highly recommend this location for your beauty needs.
  • JN
    Jennifer Nibo
    Oct 18, 2025
    2.0
    Eh. The folks in there don’t seem warm. I went in there knowledgeable but a little green when it came to concealers and contours and the lady seemed pretty uninterested in helping me. Not at all mean just extremely uninterested in my questions and helping me find the right color so I won’t be going back.
  • AL
    Ale Lingle
    Oct 12, 2025
    1.0
    I was treated very poorly at the plaza location by one of the male employees. He spoke down to me in a demeaning tone and embarrassed me while shopping for the new Rhode products. My boyfriend was with me and he could hear him making rude comments about me under his breath. I told the girl at the register with dark short hair that he was rude to me and she didn’t apologize for my poor experience or offer to bring the manager over to speak with me. Just very disappointed, I’ve never been so completely humiliated in a store as a customer before.
  • CC
    Chylenn Cornett
    Oct 10, 2025
    2.0
    Rude staff that couldn’t be bothered to help or even when I did receive a little guidance when asked where said support product was at the employee just pointed to the back. Unfortunately this is the ONLY location within a reasonable distance to me. So I just won’t be returning to Sephora at all. Store was clean and had good music just horrible vibes.
  • LW
    Layla Wilson
    Sep 25, 2025
    5.0
    I went into Sephora today and was a little hesitant because I’ve never had luck getting the “right person” to help me with a foundation color match. Time and time again I tend to get passed along to multiple people because I’m truly hard to match and I end up saying screw it and don’t get anything. I was put with just the most lovely woman CANDY who was thorough and just took her time with me knowing I’d never really had a great experience. I told her I was having a really rough day and little did she know I had just cried in the car before coming in and really needed some retail therapy, and something to make me feel a little prettier, but she actually turned my day around just by being so patient and kind. A foundation trip turned into a $400 purchase, not because I had to, but because I wanted to try all the things she recommended!!! So Candy If you’re reading this thank you for turning my day around!

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA in Kansas City?

SEPHORA in Kansas City is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Does SEPHORA offer in-store pickup and same-day delivery services?

Yes, SEPHORA offers both in-store pickup and same-day delivery services, depending on location and delivery restrictions.