Business Details
About
Hair SalonBeauty Salon
Great Clips in Kansas City, MO provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 4021 Mill St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Kansas City, MO!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
603 reviews
5 stars
363
4 stars
96
3 stars
35
2 stars
14
1 star
95
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed; while some stylists like Laura and Amelia received praise for their skills and friendliness, others were reported as rude and dismissive, leading to negative experiences.
Service Quality
There are numerous complaints about inconsistent haircut quality, with several customers receiving unsatisfactory results and feeling that their requests were ignored.
Atmosphere
The salon's environment has been criticized for being uncomfortably hot and poorly managed, affecting the overall customer experience.
Customer Treatment
Several reviews highlighted issues with staff behavior, including perceived discrimination and unprofessionalism, which has led to dissatisfaction among customers.
Efficiency
While some customers appreciated the quick service and online check-in process, others reported long waits and disorganization, particularly regarding appointment management.
- RFRalph Fitle3 days ago5.0Great job!
- RNRuth - NamasteNov 17, 20254.0Kudos to Great Clips for hiring hairstylists who care about customer satisfaction. I had a great experience with Ms. Chiquita ... very friendly kind and a true professional. Thank you all!
- AHAi L. HunterOct 11, 20255.0Best one in the metro. The staff is friendly and talented. Abbie and Leyla were amazing with my kids!
- HAHamza AmroSep 19, 20251.0very rude initial conversation with Donita that left the situation uncomfortable throughout the entire experience. Stylist didn’t have customer management skills. when I said I wasn’t happy she shrugged it off and acted like she didn’t care. The better option was to get a manager or my friend that was in the chair next to me, if my accent made it unclear
- KHKayma HughesSep 15, 20255.0For those with wavy/curly hair: I went in as a walk-in. Everyone was very friendly. Laura D. was the hair stylist that helped me. I have naturally curly hair. I showed Laura a picture of what I wanted and we discussed options. As she cut my hair, we discussed hair care solutions, like the "curly girl method", and she offered tips on no heat styling. She also took a little extra time with my hair, hand twisting curls to air dry. It was refreshing to find a stylist that was comfortable and confident working with my hair and I love that she didn't run straight for the blow dryer when she was done cutting! Thank you, Laura! I'll definitely be back soon!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are available at Great Clips Mill Street Station?
Great Clips Mill Street Station offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, and styling services. Some salons offer perms.
Do I need to make an appointment to get a haircut at Great Clips?
No appointment is necessary; Great Clips is a walk-in salon. However, you can use Online Check-In to save your spot on the waitlist and reduce waiting time.
How does the Online Check-In feature work and save me time?
Online Check-In lets you add yourself to the waitlist, view estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes. This lets you spend less time waiting at the salon.
Can I request a specific stylist when using Online Check-In?
No, you cannot request a specific stylist through Online Check-In. Great Clips uses ClipNotes to ensure consistent haircuts regardless of stylist. You may request a stylist in person when you arrive, but it could increase your wait time.
What payment methods does Great Clips Mill Street Station accept?
Great Clips Mill Street Station accepts major credit cards including MASTERCARD and VISA, and also accepts debit cards.
What are the regular operating hours of Great Clips at 4021 Mill St, Kansas City?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays 9:00 AM to 6:00 PM, and Sundays 9:00 AM to 5:00 PM.
Is Great Clips Mill Street Station open on holidays?
The salon is closed on Thanksgiving Day and Christmas Day. Hours on other holidays may vary, so it's best to check with the salon before visiting on a holiday.
What nearby places can I visit before or after my haircut at Great Clips Mill Street Station?
Nearby you can visit Sweet-D Nails Salon & Spa for nail services, enjoy a meal at El Fogon Mexican Restaurant, or relax at Westport Theater cafe. These spots complement your visit and are just a short walk away.
Are there convenient transportation or parking options near Great Clips Mill Street Station?
Yes, there are nearby parking facilities such as SP+ Parking and Westport Parking which make arriving by car convenient. These options help ensure an easy visit to Great Clips.
What wellness or health-related services are available near Great Clips Mill Street Station?
You can find services like Athletico Physical Therapy for health and rehabilitation needs and GNC Live Well for vitamins and supplements close by, making it easy to combine wellness visits with your haircut appointment.