Business Details
About
Medical SpaWellness CenterSkin Care Clinic
Experience cutting-edge wellness solutions at Restore Hyper Wellness - Chesterfield, MO. Our state-of-the-art facility combines science-backed therapies with expert guidance to help you optimize your health and performance.
We offer a tailored approach to your well-being through services including our Core therapies: Cryotherapy, Red Light Therapy, Infrared Sauna and Compression. We also provide medical services like IV Drips, NAD+, Niagen (NR) & mHbOT. Enhance your skin's radiance with our expanded skin health services featuring facials, peels and sonic dermaplaning from renowned brands like Jan Marini, DERMAFLASH and HydroPeptide.
Don't wait to invest in your health. Book your appointment at Restore Hyper Wellness today.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.9
567 reviews
5 stars
543
4 stars
15
3 stars2
2 stars1
1 star6
What are people saying?
AI-generated from recent customer reviews
Staff Quality
The majority of customers praised the staff for being friendly, knowledgeable, and professional, with specific mentions of individual team members like Nikki and Sam.
Service Consistency
While many customers enjoyed consistent and high-quality services, some expressed concerns about the variability in nurse experience and professionalism during visits.
Atmosphere
The facility is frequently described as clean, inviting, and relaxing, contributing positively to the overall customer experience.
Customer Service Issues
Several reviews highlighted problems with front desk professionalism and customer service, particularly regarding appointment management and communication.
Membership Concerns
Customers raised issues about the membership policy, including unexpected charges and difficulties in canceling services.
- OROlivia RobertsNov 5, 20255.0I’ve received the absolute best care at Restore Hyper Wellness! I’ve tried several of their services—including compression therapy, red light therapy, and cryotherapy—and each one has been so helpful and rejuvenating. I also had the chance to experience their hyperbaric chamber, which was such a cool experience… I literally slept like a baby during the entire session. The entire team here is amazing, but their manager, Nikki is just the best! She’s always so welcoming, informative, and makes every visit enjoyable.
- MRMadi RobertsOct 29, 20255.0Restore Hyper Wellness is the absolute best. The second you walk in, you’re greeted with friendly faces and a relaxed, inviting atmosphere that instantly puts you at ease. Every visit feels personal - the team remembers you, takes their time, and genuinely cares about how you’re doing. Nikki, the assistant manager at the front desk, is amazing. She’s always on top of everything, super kind, organized, and makes your experience so easy. Katie and Riley are just as wonderful - always upbeat, knowledgeable, and happy to answer questions or help you figure out what services fit best. The nurses are fantastic too - professional, gentle, and clearly passionate about what they do. You can tell they all work together seamlessly, which makes the whole experience that much better. It’s rare to find a place that’s this consistent in both service and atmosphere. Every appointment feels like a little reset - I always leave feeling refreshed, taken care of, and in a better mood than when I arrived!
- MDMoon DuongOct 28, 20251.0I’ve been a loyal customer for the past two years and have spent thousands of dollars on services here, but my recent experiences have been disappointing. Each time I come in, there seems to be a new nurse. During my last visit, I had to reschedule because the assigned nurse was still in training — I didn’t feel comfortable letting her work on my tiny veins. I’ve also had multiple occasions where nurses struggled to find a vein and poked several times without success. In those cases, I was always offered complimentary red-light therapy beforehand to help. However, during my most recent visit on October 28 around 11:00 AM, I was charged for the red-light therapy — which I didn’t mind — but what truly upset me was the unprofessional behavior at the front desk. A middle-aged lady banged loudly on the door and yelled for me to come out because another client was waiting. That is completely unacceptable for a high-end wellness spa. It was rude, embarrassing, and made me feel very uncomfortable. Even though I was only 5–10 minutes behind, I still walked out quickly and apologized after she yelled — but the situation left a very negative impression. As someone who also owns a spa, I understand the importance of professionalism and how critical staff training is in customer care. My team would never be trained to treat clients in this way. The younger front desk girl also seemed untrained — she didn’t smile or greet customers and appeared unsure of what to do. On the other hand, the esthetician who performs facials is always warm and professional, and the male nurse who provided my IV service this time was excellent — quick, skilled, and courteous. This spa has great potential, but the front desk staff urgently need training in manners and professionalism. Management should review the security footage around 11:00 AM on 10/28 to see what happened. At a high-end spa, this level of behavior is simply unacceptable. Update ro reply to the manager's respond: I’m simply sharing my honest feedback about what happened during my visit. Yes, I was about 5–10 minutes late — my appointment was at 10:15 AM and I arrived at 10:20 AM — and I fully acknowledge that was my fault. However, being a few minutes late does not justify the way I was treated. If a client is running slightly behind, there are many ways to handle it professionally — for example, politely asking if the appointment needs to be rescheduled. The spa was not busy at that time (there were only about three clients in total), so there was no reason for the front desk staff to bang loudly and yell at the door. That kind of behavior is completely unacceptable in a wellness environment where clients expect relaxation and respect. As a spa owner myself, I fully understand the importance of time management, but also the importance of customer service and professionalism. My team serves over 30 clients at a time, and we never treat anyone with impatience or disrespect — no matter how busy we are. I have spent thousands of dollars on your services over the years, and I do not believe I deserved to be treated this way. Your response focused on my lateness rather than acknowledging the inappropriate behavior I experienced. There was no apology, only justification. I truly hope management will take this feedback seriously, train your staff to handle situations more gracefully, and uphold the standard of service that your spa represents. I will also be sharing this experience with my community so others are aware of what happened.
- JCJohn CaballeroOct 16, 20255.0Truly an amazing experiemce!
- JDJackie DOct 5, 20252.0There is the most unprofessional nurse that works there. She is argumentative and entitled. How that's even possible to project oneself that way in the wellness space is an indication of a bad hire and management. I gave two stars bc those unlike her that I've enjoyed for the past three years. I'm leaving prepaid services behind and will never return or recommend Restore any more bc of this nurse. She is a disservice to the company and a pleasant welcoming experience. Also they're hyperbaric machines are rarely working often leaking and this particular nurse is ill-informed regarding the need to where the cannula which is how you get the major effect from the Hbot.
Frequently Asked Questions About Restore Hyper Wellness
What does Hyper Wellness mean?
Consistent and passionate pursuit of maximizing one’s wellness and energy levels.
Do you accept walk-ins?
Regardless of what service or membership you’re seeking out, walk-in visits are also available at Restore on a first come first serve basis. We can also customize a treatment plan for you based on what you’re in need of addressing.
What is the price of your services?
The price of our services depend on the location of your studio and whether you are a member or not. Please reach out to the studio you are interested in for a complete price list.
What are your core services and their benefits?
Whole Body Cryotherapy- An ancient practice made for the modern age. For thousands of years, people have leveraged sub-zero temperatures to boost energy, advance healing, achieve more restful sleep and defy signs of aging. Revive your body and tap into your full potential – all in just 2-3 minutes!
Red Light Therapy- Just as plants need light to grow, light powers the function of the processes within the human body. Red Light Therapy (also known as Photobiomodulation Therapy) uses red and infrared wavelengths of light that can help to boost energy levels, relieve minor pain and swelling, and balance your mood - all in as little as 10 minutes per day.
Infrared Sauna- Sweat it out! Unburden your body from stress, sore muscles and free radicals with an ancient practice designed for the modern age. Lay back, relax and unwind as your body burns calories and finds relief from inflammation. Release minor pain, accelerate athletic recovery, boost circulation and cardiovascular health - all in 40 minutes or less.
Compression- No pressure, no diamonds! Compression may help your body to improve the flow of blood and lymphatic fluid, boost recovery, circulation and healing. This relaxing treatment applies controlled, dynamic pressure to extremities like the arms, legs and hips using NormaTec Pulse Rx 2.0 technology - the gold standard in compression. Intended to treat a variety of lymphedema conditions including venous insufficiency and help prevent deep vein thrombosis in sessions of just 30-60 minutes each.
What is the age limit for each service?
For medical and core services you must be 12 and older with special protocols. The age limit for Cryoskin is 16 years old.
What do I need to do to prepare for my appointment and how long does each service take?
Whole Body Cryotherapy - A non-medical waiver must be completed before the therapy. All that is needed upon your arrival is just yourself and good energy! We provide all the needed apparel to ensure you have a safe and fun experience (slippers, socks, robe, gloves, mask, and beanie). Your first time cryo appointment will be for 2:30 with future sessions going up to 3:00.
Infrared Sauna - A non-medical waiver must be completed before the therapy. Make sure to bring a bottle of water to ensure you stay hydrated throughout your session. Your first time will be 30 minutes and every future session will be 45 minutes. A shower will be available to you at no additional cost so you can shower after your therapy.
Red Light Therapy - A non-medical waiver must be completed before the therapy. Once you have arrived, a HWR will take you back to the room, set it up, and turn on the Red Light Therapy panels for a nice and relaxing 10-minute therapy.
mHbOT - Telemed required for clearance to do therapy. The first session is 60 mins in the chamber 80 mins total. Then you can choose from 60-90 mins. 90 mins in the chamber is 110 mins total. IV Therapy - Telemed required for clearance to do therapy. Snack recommended prior to service. Vitals taken prior to service IV Drip can take anywhere from 30-90 min depending on ingredients received IM Shots - Telemed required for clearance to do therapy.
Cryoskin- To prepare for Cryoskin services avoid exercising or doing anything that will raise your body temperature for 2 hours prior to the appointment and avoid eating/drinking any sugars, carbs, or alcohol 2 hours pre and post appointment. This is most important for cryoslimming results, but is also recommended for cryotoning.
Facial Services- For all facial services avoid using active skincare ingredients including but not limited to retinoids, AHA's and BHA's, and other exfoliants for at least 48 hours prior to your treatment. Avoid excessive heat and sun exposure prior to and following your treatment and please inform your service provider if you believe you may be on any photosensitizing medication such as oral or topical antibiotics as you may be contraindicated for your facial service.
Timing-
Oxygen Facial- 60 minutes
Oxygen Facial Enhancement- 15 minutes
Brightening Vitamin-C- 45 minutes
Hydrating Hyaluronic- 45 minutes
Renewing and Sculpting- 75 minutes
Signature Hydrafacial- 45 minutes
Premium Hydrafacial- 60 minutes
Platinum Hydrafacial- 90 minutes
Cryoskin Cryoskin Facial- 60 minutes
Cryoslimming- 60 minutes
Cryotoning- 45 minutes
What is the benefit of being a member?
As a Restore member you pay member pricing on any additional services and packs you purchase in addition to what's included in your membership. As a member you'll save as much as 30% on any additional service or pack compared with regular pricing. For example, if you have a Level Up Membership and are interested in getting a Hydrafacial, you'll save 30% on your service as a member.
Level Up Membership- Eight (8) Core Services: Cryotherapy (Whole Body or Local), Red Light Therapy, Compression, Infrared Sauna OR Two (2) Base IV Drips, An IV drip with two standard ingredients Our most popular membership! We believe a regimen of Core Services and IV Drips are essential to taking a proactive, preventative approach to your health — so you can feel your best and do more of what you love. A Level Up Membership gives you access to these modalities so you can use them regularly, and you can use it in a few different ways (use it as started: 8 core services or 2 base IV Drips, or mix and match and use it for 4 core services plus 1 base IV Drip.) Unused credits expire 100 days from issuance.
Core Membership- Thirty-one (31) Core Services Core Services include Cryotherapy, Compression, Red Light Therapy and Infrared Sauna. These modalities may help the body promote healing, boost mood and energy and optimize sleep. Unused credits expire monthly.
Discover Membership- Four (4) Core Services: Cryotherapy (Whole Body or Local), Red Light Therapy, Compression, Infrared Sauna OR One (1) Base IV Drips An IV drip with two standard ingredients A Discover Membership introduces you to these modalities so you can become more easily acquainted with everything Restore has to offer. Unused credits expire 100 days from issuance.
Core+ Membership- One of each Core service per day Restore studios boast a loyal base of daily clients that utilize Cryotherapy, Compression, Red Light Therapy and Infrared Sauna to do more of what they love. A Core+ membership allows for that option and helps you save money. Unused credits expire monthly.
*All Monthly Memberships are for a three-month minimum commitment period and will automatically renew on a monthly basis until terminated or canceled (see Cancellation provision below).
*It’s possible to stack memberships. Inquire at your local location for further details. (For example, if you want to do Cryotherapy regularly but also get one IV Drip per month, you can stack the Discover Membership and the Core Membership to achieve that Do More goal.)
*Certain restrictions apply. Inquire with your Home Location for additional details. Further Membership Questions- If you have questions or concerns regarding your membership, you may contact either the Franchise Owner or the Manager at the location where you are a member.
Do you accept Insurance, HSA, or FSA?
We accept HSA and FSA, no insurance or CareCredit. HSA and FSA cannot be used for facial services.
What types of wellness therapies does Restore Hyper Wellness in Chesterfield offer?
Restore Hyper Wellness offers personalized, science-backed therapies including IV Drip Therapy, Cryotherapy, Infrared Sauna, NAD+ IV Infusions, Mild Hyperbaric Oxygen Therapy, Hydrafacials, Jan Marini skin treatments, and more.
What are the core services available at Restore Hyper Wellness?
The core services include Cryotherapy, Red Light Therapy, Infrared Sauna, and Compression Therapy, designed to boost energy, improve healing, and enhance overall wellness.
What are the benefits of the Level Up Membership at Restore Hyper Wellness?
Level Up Membership provides access to eight core services or two base IV Drips with potential savings up to 30% on additional services or packs. It offers flexibility to mix services and supports a proactive approach to health.
Do you accept walk-in clients at the Chesterfield location?
Yes, walk-in visits are available on a first-come, first-served basis for all services and memberships. Customized treatment plans can be created based on your needs.
What are the operation hours for Restore Hyper Wellness in Chesterfield?
The studio is open Tuesday through Friday from 9:00 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 10:00 AM to 4:00 PM. It is closed on Mondays.
Is Restore Hyper Wellness wheelchair accessible?
Yes, Restore Hyper Wellness in Chesterfield has wheelchair accessible entrances and restrooms.
Can I use HSA or FSA to pay for services at Restore Hyper Wellness?
HSA and FSA payments are accepted, but these cannot be used for facial services. Insurance and CareCredit are not accepted.
What nearby wellness and beauty salons are close to Restore Hyper Wellness?
Nearby salons and wellness centers include Salon Lofts/Chesterfield Hair Enhancements, Chesterfield Hair Enhancements LLC, Bare It All Wax Lounge, Heather Autry Hair Artist, Gingerly Esthetics, Mindfulstylist, and Leaf and Metal Beauty, offering complementary beauty and wellness services.
What nearby recreational and entertainment options are available around Restore Hyper Wellness?
Nearby you can visit Pinot's Palette Chesterfield for paint and sip art activities, or the TITLE Boxing Club Chesterfield for fitness and boxing training, providing well-rounded wellness and leisure options.
Are there convenient nearby stores to visit before or after my appointment at Restore Hyper Wellness?
Yes, nearby stores include Trader Joe's for groceries and health foods, The Bedroom Store for retail shopping, and America’s Best Contacts & Eyeglasses for optometry and eyewear needs.